Cloud DevOps Engineer - #1115190

*Pay range: £45000 - £50000 pa*

We seek a Cloud DevOps Engineer to join our Professional Services team. The successful candidate will be *based in the UK* and will work closely with our clients to install/upgrade our applications and maintain our cloud infrastructure. This role will also require strong analytical and technical skills to troubleshoot data issues, understand database structures and optimise performance. In addition, the candidate should be familiar with deploying infrastructure using Infrastructure as Code, Continuous Integration and Continuous Delivery [CI/CD] pipelines, and APIs.

You will have the exciting opportunity to make a significant contribution to our customers through a variety of project work, both across our customer base and new onboards.

*Key Responsibilities:*

· Work with our clients in a Professional Services environment, providing the highest standard of client service, care and advocacy.

· Software installs and upgrades.

· Deployment of cloud infrastructure.

· Supporting cloud StREAM and on-prem StREAM clients.

· Support ongoing cloud migration projects.

· Be curious and continue developing your technical skills and deeper knowledge of our products.

*Mandatory Skills Requirements:*

· Bachelor’s degree in data science, Computer Science, Information Technology, or a related field, or equivalent relevant experience – please apply if you are experienced with most of the skills mentioned below.

· Strong communication skills and experience working with clients.

· Problem Solving Skills.

· Assisting the support teams with technical challenges.

· Proficiency in SQL and knowledge of SQL Server (MariaDB/MySQL/MS SQL).

· Proficiency in scripting languages Bash/Python/PowerShell.

· Experience with Infrastructure as code – AWS CDK Toolkit/Terraform/OpenTofu.

· Ability to debug using error messages.

· Basic version control using GIT.

· Linux operations skills, including starting and stopping services, installing and upgrading with apt / yum, ls, cd, sudo, grep, chmod, nano, scp, cp, etc.

· Experience with Kubernetes and docker.

*Desirable Skills:*

· Experience with Azure.

· Experience with cloud migrations.

· Understanding of database structures and ability to optimise queries for performance.

· Experience with Azure Data Factory, Talend, SSIS or similar.

· Familiarity with the Azure Data Platform for example Microsoft Fabric.

· Familiarity with data privacy regulations and best practices.

· Analytical skills and experience in troubleshooting data issues.

· Familiarity with ITIL Service Management principles.

· Experience with teaching and learning technologies and patterns used in Higher Education such as VLE’s (Moodle, Blackboard), Library Systems (OCLC WMS, Alma, Sierra etc), attendance systems such as CampusM and timetable systems.

· Experience with working with clients on projects.

· Microsoft Certified for example AZ-900, AZ-104, AZ-204, AZ-305, or AZ-400.

*About you:*

· You must be able to embrace our customer-centric team values (Commitment to achieving their goals and delivering high-quality results. Courage to make tough decisions, take on challenges, and be transparent with stakeholders. Focus on the work that must be done to achieve the goals we have committed to. Openness about challenges, progress, and sharing information so everyone has a clear understanding of the project. Respect each other's skills, contributions, and opinions, fostering an environment of collaboration and mutual respect.)

· You must want to share what you learn and want to help up-skill other members of the team.

· You should be naturally curious and a lifelong learner.

· You should aspire to develop your career with us as you learn more about our products, customers and technologies.

Job Type: Full-time

Pay: £45,000.00-£50,000.