Client Cash Management Assistant Manager - #1652573

Hours per Week: 37.5

Work Pattern: 8.30am – 5.00pm

Client Facing: No

Hybrid Working: Available after 2 months (max 2 days WFH per week)

Supporting the Client Cash Management Manager, you will play a key role in the day-to-day functioning of the team.

You will coach and support the training, monitoring, and development of team members. Leading by example, you will embrace our values and help colleagues to provide the highest quality service for our clients.

You will provide vital leadership and support to the team, both in terms of passing on technical knowledge and assisting in their individual personal development.

What you’ll do

In this role, you’ll be responsible for:

• Overseeing daily workloads within the team and ensuring resources are allocated appropriately.
• Identifying opportunities to streamline existing processes.
• Building and maintaining robust controls and checks on quality, timeliness, and accuracy.
• Ensuring the team achieves service standards in line with our regulatory obligations.
• Motivating and evaluating team members and addressing any challenging issues.
• Helping to maintain the best possible team spirit.
• Working with other colleagues to identify opportunities to improve working practices.
• Supporting individuals to achieve their personal and business objectives.

What we’re looking for

• Holds Investment Operations Certificate Level 3 (or equivalent) or is willing to undertake it.
• Previous assistant manager or supervisory experience
• Previous experience of banking and/or handling client payments.
• Ability to coach and develop others.
• Ability to adapt, innovate and analyse complex information.
• Awareness of risk and the importance of attention to detail.
• Strong communication and influencing skills.
• Good understanding of CASS and FCA regulations related to the role.

Who we are

At Redmayne Bentley, our goal is to provide excellent personal investment services that enhance clients’ wealth.

It is an exciting time to be part of our firm, having recently launched our new five-year business plan to improve, grow and accelerate. We will achieve this through seeking operational and productivity improvements, growing the investment management and financial planning services, leveraging and protecting existing income lines and considering new acquisition opportunities.

As one of the UK’s largest independent investment management and stockbroking firms, we are committed to building a modern and diverse workplace where our people are offered unique opportunities to learn, grow and develop across the financial sector.

Our friendly, inclusive and collaborative environment rewards hard work with generous perks and benefits, and we are genuinely committed to your wellbeing through our industry commended &You wellbeing framework.

Our future looks more exciting than ever, come and share it with us.