Senior Service Coordinator - #1675338

Senior Service Coordinator (Industrial Doors) – Leeds – £28,000-£34,000 per annum

Senior Service Coordinator (Industrial Doors) Overview:

• £28,000 - £34,000 per annum (Depending on experience)
• Full-time, Permanent
• Leeds – Office Based
• Monday – Friday (No Weekends)
• Free on-site parking, Birthday off after 1 year of service, Health scheme

Company Overview – Senior Service Coordinator (Industrial Doors)

Our Client is currently looking for a Service Repair Coordinator to join their small and highly valued team.

This is an exciting time for the company and the right candidate for the role will need to be enthusiastic, forward thinking and personable with the drive to hit the floor running in order to take full advantage of the opportunities available to them.

You will be part of a strong team who all understand the importance of working together to ensure a high level of service is delivered. You will be given support, training and a realistic workload to help ensure you achieve job satisfaction.

Senior Service Coordinator (Industrial Doors) Role and Responsibilities:

• Serve as the initial point of contact for clients, offering a professional, organized, and positive welcome. Respond quickly and efficiently to client requests for urgent assistance or status updates.
• Take full responsibility for coordinating all installation, repair, service, and maintenance works for customer sites across the North Central region, specifically for industrial and commercial doors, including loading bay equipment.
• Coordinate and schedule mobile engineers to attend client sites, ensuring that all requests are handled promptly and efficiently.
• Manage the planning and coordination of all Planned Preventative Maintenance (PPM) Contracts, including generating and submitting quotations for works. Communicate with suppliers to secure components, delivery dates, and prices, and place purchase orders. Ensure quotations are both profitable and delivered on time.
• Communicate directly with clients to confirm receipt of quotations, answer any queries, and secure purchase orders to move forward with services.

Senior Service Coordinator (Industrial Doors) Skills and Experience:

• Previous experience in a similar role, with a strong background in service coordination and effective labour planning.
• Demonstrated ability to work under pressure to meet demanding deadlines while maintaining a high level of service.
• A positive, "can-do" attitude with a creative mindset and a customer-centric approach. Comfortable communicating with clients at all levels and building strong relationships.
• Ability to manage mobile service vans, coordinate engineers, and handle multiple tasks simultaneously in a fast-paced environment.
• Ability to work as part of a team, supporting administration functions for the busy depot while helping to ensure smooth operations.
• The candidate must be within a commutable distance to the Leeds office and able to attend in-person 5 days a week.

DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW

Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Industry Key Words:Planner, Coordinator, Engineer Planner, Office Manager, Admin, Administration, Administrative, Microsoft Office, Google Suite, Data Entry, Meeting Minutes, Calendar Management, Diary Management, Verbal Communication, Written Communication, Microsoft Excel, Microsoft Outlook, Database Management, CRM, Expense Report, QuickBooks, Office Coordination, Problem-Solving, Receipt Management, Phone etiquette, Answering Phones, Call Transferring, Filing, Social Media, Social Media, Switchboard, Word Processing, Data Entry, Operations Coordinator, Personal Assistant, PA, Operations Coordination, Diary Management, Industrial Doors, Fire and Security, Security Industry, Scheduler, Administrator, JobLogic,