Head of Talent - #1676376
Pharmacy2U

Role: Head of Talent
Location: Leeds/Hybrid
Salary: £50,000 to £55,000
Contract type: Permanent
Employment type: Full time
Working hours: Monday – Friday 37.5 hours, with core hours operating from 9.30am-4pm
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
We are seeking an experienced and dynamic Head of Talent to lead our talent acquisition strategy and build a best-in-class recruitment function. The ideal candidate will have a passion for identifying and attracting top talent, creating an exceptional candidate experience, and ensuring alignment between talent strategies and the overall business objectives. As the Head of Talent, you will lead a small and high-performing Talent team, set the vision for talent acquisition, support retention, and play a key role in shaping our organisation's growth and success.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme*(subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
Commitment to CPD/training
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
25% Discount on Pharmacy2U Private Online Doctor Services
What you’ll be doing?
- Develop and implement a comprehensive talent acquisition strategy that aligns with the company’s growth goals and values. Ensure strategies are scalable and adaptable to meet evolving business needs
- Lead, mentor, and inspire a high-performing team of recruiters and talent acquisition professionals. Foster a collaborative and inclusive team culture
- In conjunction with our senior leadership and hiring management team, deliver on our average days to hire target and attempt to fill all roles directly
- Enhance and promote the company’s employer brand to attract top-tier candidates. Champion initiatives to position the company as an employer of choice
- Partner with senior leadership and department heads on workforce planning, identifying future hiring needs and ensuring the talent acquisition processes align with the company's growth plans
- Utilise data and analytics to track recruitment performance, identify trends, and drive continuous improvement in the hiring process. Report on key metrics such as time-to-fill, quality of hire, and candidate satisfaction
- Drive EDI initiatives within the hiring process. Work to ensure diverse candidate slates and an inclusive recruitment strategy that reflects the company’s commitment to diversity
- Oversee the end-to-end recruitment experience, ensuring that candidates have a positive, engaging, and transparent experience throughout the process
- Continuously evaluate and refine recruitment processes to optimise efficiency, improve hiring quality, and reduce hiring time
- Build and maintain talent pipelines for key roles and ensure there is a constant flow of highly qualified candidates for current and future hiring needs
- Develop career progression and succession planning programmes to support long-term employee development and organisational success
- Leverage cutting-edge recruiting technologies and tools to streamline processes and improve outcomes. Stay current on trends in recruitment technology
- Lead and deliver on companywide and people team initiatives and projects, as agreed with the Chief People Officer
Who are we looking for?
- Experience in talent acquisition in a senior leadership or strategic role
- Proven experience managing and developing recruitment teams
- Strong background in building and executing recruitment strategies at scale
- Exceptional interpersonal, communication, and stakeholder management skills
- Experience with HR systems and recruitment technologies
- Demonstrated commitment to diversity, equity, and inclusion
- Strong analytical skills with the ability to interpret HR data and use it to inform strategy
- Be a good team player and proactively help fellow team members (and those in other teams) when they are busier
- Ambitious to learn and develop their career
- Tenacity and will to win
- Demonstrate professional conduct and respect for others at all times, both Pharmacy2U colleagues and our suppliers and partners
- Demonstrate a patient first approach at all times and strives to exceed patient expectations
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
#INDLP
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