Operations Coordinator - #1696437

Job Title: Operations Coordinator

Location: Leeds – Hybrid working (FT – 3 days a week in Home Office)

Department: Asda Money, Mobile and Gift Card Business Unit

Reports To: Asda Money, Mobile and Gift Card Operations Manager

About Us: We are a dynamic organization at the forefront of financial services, mobile networks, handsets, and gift cards. Committed to excellence and integrity, we aim to deliver exceptional value while maintaining the highest standards of governance and compliance.

Role Overview: We are looking for an organized and proactive Operations Coordinator to focus on governance and compliance coordination, with additional responsibilities in light project management. This role is essential in ensuring that our operations meet regulatory and business standards while supporting strategic initiatives.

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  Governance and Compliance Coordination:
  
  
  • Collaborate with internal teams to maintain and enforce governance and compliance frameworks.
  
  
  • Assist in the development, updating, and dissemination of policies and procedures.
  
  
  • Monitor compliance activities to ensure adherence to regulatory requirements.
  
  
  • Follow-up and Support the wider Team on Governance and Compliance requirements to ensure that the Money and Mobile Business Unit remains compliant and our Business Unit Director is informed of and has signed off on Risk Management and Change Controls.
  
  
  • Support internal audits by coordinating data collection and documentation.
  
  
  
  


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  Operational Coordination:
  
  
  • Act as a central point of coordination for compliance-related requirements, reporting and facilitation.
  
  
  • Liaise between departments to ensure smooth communication and alignment on governance initiatives.
  
  
  • Maintain accurate records and reporting for governance and compliance metrics.
  
  
  
  


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  Project Management Support:
  
  
  • Assist in the planning and execution of light-touch projects, ensuring objectives and deadlines are met.
  
  
  • Prepare project documentation, agendas, and progress updates for stakeholders.
  
  
  • Coordinate tasks, track milestones, and flag potential issues.
  
  
  • Risk and Issues Logs at a Business Unit Level and a Head of Level
  
  
  
  


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  Continuous Improvement:
  
  
  • Identify opportunities for streamlining governance and compliance processes.
  
  
  • Collaborate with teams to implement best practices and enhance operational efficiency.
  
  
  
  

• Proven experience in governance, compliance, or operational coordination, ideally within financial services or telecommunications.


• Strong organizational skills with attention to detail.


• Effective communication and interpersonal abilities to engage with diverse stakeholders.


• Proficiency in Microsoft Office Suite and project management tools (e.g., Trello, Asana, or Monday.com).


• Ability to multitask and prioritize in a fast-paced environment.


• Analytical skills to monitor metrics and identify areas for improvement.

• Asda Money & Mobile Product Owners


• Asda Money & Mobile Senior Management Team


• Operations and Customer Service Teams


• Compliance and Risk Teams


• Third-party providers

• Competitive salary and benefits package.


• A supportive, collaborative, and growth-oriented workplace.


• Opportunities for professional development and career advancement.

If you are passionate about governance, compliance, and operational excellence, we would love to hear from you. Apply today and be a part of our innovative team!

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus


• Company pension up to 7% matched


• 15% colleague discount in store and online


• Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.


• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated


• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Find your everything


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