1st line Support Technician - #1700818

• Providing first line support for all IT-related issues.


• Assisting with IT projects and contributing to the development of the IT infrastructure.


• Maintaining and troubleshooting hardware, software, and network issues.


• Coordinating with team members to ensure efficient operations.


• Implementing new technologies and system updates.


• Providing training and support to staff on IT systems and procedures.


• Ensuring compliance with IT policies and procedures.


• Maintaining accurate and up-to-date IT documentation.

A successful 1st line Support Technician should have:

• A relevant qualification in IT or a related field.


• Proven problem-solving skills.


• Strong communication skills and the ability to explain complex IT concepts in simple terms.


• Experience in an IT support role within an industrial/manufacturing environment desirable but not essential


• Knowledge of IT systems and infrastructure.

Our client is a well-established large organisation in the industrial/manufacturing industry. With a commitment to innovation and sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds.

• An estimated salary range £35K + Bens


• Work-life balance with a competitive holiday allowance of 24 days.


• Additional benefits such as Cycle to Work Scheme, an extra day off for your birthday, and a Life Assurance policy (6x Salary).


• An Employee Assistance Programme and additional welfare support.


• A commitment to sustainability within the workplace.

If you are a proactive individual who thrives in a dynamic environment, we encourage you to apply for the 1st line IT Support Technician role based in Leeds - 4 days on site 1 day at home.