Head of Infrastructure - #1715505

Our talented people are creating the technology of the future.

From scheduling to maintenance to keeping people safe, 2.7 million people are helped by our software daily. Technology makes it possible; people make it happen and you could be part of that.

The Tracsis Group has grown rapidly, diversifying into related transport technologies, and successfully executing a strategy that has seen it make a total of seventeen acquisitions.

Today Tracsis is a leading provider of software, hardware, data analytics/GIS and services for the rail, traffic data and wider transport industries. The Group has c.550 permanent employees serving its growing customer base from offices in the UK, Ireland and the US.

The Role

As the Head of Infrastructure and Platforms, you will be responsible for overseeing and managing the development, implementation, and maintenance of the infrastructure and common platforms. You will play a pivotal role in enabling Tracsis to leverage cloud-based technologies effectively, streamline application development, and enhance the overall efficiency and agility of our IT infrastructure.

This role will involve defining the vision, goals, and roadmap for the platform to align with the company's overall business objectives.

What you will do

Platform Leadership and Management:

• Lead a team of platform engineers, to build, maintain and enhance the platform infrastructure.
• Provide guidance, mentorship, and support to team members.
• Define and communicate the vision and strategic direction of platform development and management.

Platform Development and Optimisation:

• Evaluate and select the best platform technologies and vendors that meet business needs.
• Collaborate with development teams to ensure they have the tools, services, and best practices needed to build and deploy applications on the platform.
• Monitor performance and make improvements to enhance speed, reliability, and efficiency.

Security and Compliance:

• Implement security measures, access controls, and monitoring to protect platform services and applications.
• Ownership of our key platform security tools and applications, maintaining and enhancing our capabilities for our Cyber position.
• Ensure compliance with relevant regulations and internal policies.

Cost Management and Efficiency:

• Develop and implement cost-effective strategies for platform usage and resource allocation.
• Monitor expenses and identify opportunities to optimise costs.

Risk and Continuity Management:

• Develop and maintain disaster recovery plans and business continuity strategies to ensure platform availability during disruptions or failures.

Collaboration and Stakeholder Engagement:

• Work closely with development teams, IT, and business leaders to ensure platform alignment with organisational goals.
• Create a culture of continuous improvement and innovation within the team.

Talent Development and People Management:

• Support the People team to recruit, attract, and retain top talent in platform engineering and management.
• Lead with honesty and transparency, providing clear, constructive feedback while celebrating achievements.
• Leverage HiBob to enhance communication, track performance, and ensure timely recognition.
• Create a culture of accountability and continuous growth through open communication and strong relationship-building.

You:

We’re looking for someone with the right mindset, values, and passion for both platforms and people. While technical skills are important, we’re also seeking a leader who truly cares about their team and the impact they make.

You’ll need proven experience in managing platform infrastructure and cloud services, as well as leading technical teams. A deep technical knowledge of cloud computing, platform technologies, and security best practices is essential.

If you're a dynamic leader who excels in building relationships, giving transparent feedback, and driving positive change, we’d love to hear from you.

Our Benefits

• Flexible working
• Remote working options
• A highly collaborative and supportive environment where innovation, fresh ideas and creative solutions are encouraged and shared.
• 25 days holiday + bank holidays
• Competitive salary
• Udemy Licence- L&D opportunities
• Bupa Medical Health care
• Life assurance - 3x basic salary
• Enhanced Parental Leave
• 2 volunteering days per year

Our process is designed for us to understand your skills and experience and to give you the opportunity to find out more about the role, as well as the company.

We are committed to building a diverse workforce. Even if you do not tick all the boxes, we would still love to hear from you!

If you require any adjustments or additional support during the application and interview process do not hesitate to get in touch.