General Manager- ibis London Luton Airport - #1721497

Join us for the General Manager - ibis London Luton Airport role at ibis, ibis Styles, ibis budget.

A new opportunity has arisen at our ibis London Luton Airport hotel for a General Manager. Part of the Leopard Hotel portfolio, this hotel has 162 rooms and is located in a prime spot, 10 minutes from Luton Town Centre and a few minutes' walk from the airport.

Guests visit for both business and leisure, providing the General Manager with the opportunity to lead this diverse property and manage varying guest needs and expectations.

As a passionate, commercial, and forward-thinking leader, you will oversee the property, manage a multi-skilled team, and drive operational success. Your strategic vision and interpersonal skills will enhance guest satisfaction and team engagement, while your business acumen will focus on exceeding financial targets and positioning the hotel effectively in the marketplace.

1. Lead overall management and strategic direction of the hotel, supporting all departments to meet operational targets.


2. Maximize profitability and manage financial performance.


3. Ensure compliance with all operating controls and legal requirements.


4. Participate actively in recruitment to build a strong team.


5. Promote employee engagement and foster a collaborative, inclusive environment.


6. Develop relationships within the local community.


7. Maintain high standards of product and service quality to surpass guest expectations.


8. Ensure brand standards are consistently met and promoted.

• Leadership experience in a similar hotel or hospitality setting.


• Passion for personal and team development.


• Strong relationship-building skills.


• Strategic thinking and effective communication abilities.


• Proven leadership with the ability to inspire teams.


• Strong business acumen with a track record of driving commercial performance and achieving KPIs.