Football League Operations Manager - #1722832
Powerleague
Date: 6 hours ago
City: Leeds
Contract type: Full time
Work schedule: Full day
Are you fanatical about football?
Do you have a love for the small-sided game? At Powerleague we run over 350 5, 6 and 7-a-side football leagues across the country every week.
As a Football League Operations Manager, your role will be to manage and oversee multiple existing small-sided football leagues within a defined area, ensuring that profit targets are achieved through operational efficiency and delivery of a first-class customer experience. You will also proactively identify and build new leagues to grow the sales and profitability of your area.
Key responsibilities of the role include:
Do you have a love for the small-sided game? At Powerleague we run over 350 5, 6 and 7-a-side football leagues across the country every week.
As a Football League Operations Manager, your role will be to manage and oversee multiple existing small-sided football leagues within a defined area, ensuring that profit targets are achieved through operational efficiency and delivery of a first-class customer experience. You will also proactively identify and build new leagues to grow the sales and profitability of your area.
Key responsibilities of the role include:
- Delivering exceptional customer service when handling enquiries or dealing with potential complaints.
- Recruiting league teams into existing and new leagues to ensure maximum league performance, sales and profitability.
- Managing leads that come in for a league in your area and ensuring conversion rates are as high as possible.
- Scheduling leagues on our booking system ensuring the pricing, league season length and teams are set up correctly from the offset.
- Ensuring all teams are paying match fees or encouraged to sign up for recurring payments.
- Chasing any outstanding match fees owed by teams to ensure this is collected in an appropriate manner.
- Ensuring sufficient equipment is in place and available for all events to run.
- Recruiting, scheduling, booking and managing Event Managers and their officials within your leagues to ensure fixtures go ahead.
- Completing venue visits to complete audits, build relationships with teams and customers and coach event officials.
- Maintaining a good knowledge of venues within the area and keeping accurate records about the venues on our systems.
- Sourcing new venues for leagues, negotiating rates with the venue and managing contract renewals to ensure profitable leagues.
- Assisting in developing and executing new concepts and trials.
- Working with our Marketing team to identify support required within your area.
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