Senior Product Manager - #1724055

Vacancy Location: Morley / Hybrid

This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST.

Come and join the Evri Product Management team!

We have a great opportunity to join us as a Senior Product Manager. We’re the UK's leading consumer delivery specialist, and that’s because we’re obsessed with providing our customers with the ultimate delivery experience. We run our business with customers at the heart, and this is reflected in our shift towards a product-centric model. This is a great time to be joining us! We’re expanding our product portfolio across three pillars: Customer & Client, Sender, and Courier. As our Senior Product Manager for the Customer pillar, you’ll lead the team to ensure every delivery reaches its recipient seamlessly. Your role involves engaging with Customers, Operations, and Couriers to understand the entire Customer Journey and identify opportunities in processes, data, and technology. You will analyze what customers love and find frustrating, shaping strategies to improve their experience.

• Assist the Principal Product Manager in managing the Customer Product Pillar, shaping strategy, maintaining momentum, and achieving goals.


• Collaborate with your team to define requirements and execute projects, fostering a high-velocity culture. Work with data analysts to measure impact and share insights.


• Partner with senior leadership and product teams to define vision and strategy.


• Ensure product OKRs (L1) are met and contribute to wider company OKRs (L0).


• Coordinate with Design and Technology stakeholders to align principles and promote consistency.


• Aggregate product metrics and OKRs to track progress against strategic goals.


• Support product launches, marketing, budgeting, and resource planning.


• Oversee training and development of Product Managers.


• Provide expertise on the product ecosystem, industry, competitors, and trends.


• Focus on streamlining processes and enhancing efficiency.


• Prioritize the product roadmap and backlog, linking items to outcomes.


• Facilitate continuous discovery and delivery through user testing and analytics.


• Manage reporting and stakeholder expectations to ensure alignment.


• Oversee budget, risk, marketing, and lifecycle management of products.

• Customer-centric mindset with experience in user research and customer engagement.


• Curiosity and proactive research skills.


• Data-driven approach; familiarity with tools like PowerBI or SQL is a plus.


• Strong collaboration skills and ability to communicate effectively with technical and non-technical audiences.

At Evri, we believe our growth depends on our people. We’re committed to creating an inclusive, diverse workplace where everyone can be their authentic selves. We aim to better represent our UK customers and remove barriers to inclusion.

Every parcel, every person, every place – every delivery made for you.

Evri leads in responsible delivery experiences, offering convenient, eco-friendly parcel services for individuals and businesses across the UK. With a network of couriers, parcel shops, hubs, and depots, we ensure reliable delivery nationwide.

Trusted by customers, retailers, and industry awards for innovation and sustainability, our team is passionate about delivering excellent customer service. Join us and be part of our journey.

• Free digital GP service for colleagues and families


• Wagestream - access earned income before payday


• Free Will service and discounted partner Will


• 50% discount on sending parcels


• Cycle to Work scheme


• Company-funded Life Assurance


• Employee Assistance Programme with free counselling


• Career progression opportunities


• Up to 26 days holiday


• Flexible benefits at discounted rates