Claims Handler - #1735203

Adjusting Appointments Limited


Date: 2 days ago
City: Leeds
Contract type: Full time
Work schedule: Full day
Adjusting Appointments Limited
An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.

Key Responsibilities

  • Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
  • You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion

About You

  • Experienced in handling Insurance property claims from cradle to grave
  • Experienced in being able to understand various Insurer Policy wordings to establish validity
  • Excellent communication skills verbal and written
  • Good time management/organisation skills with diary management experience
  • Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
  • IT literate and the ability to utilise multiple systems
  • Be able to travel to the local office for training/induction or as and when required for team meetings etc.
  • Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)

Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.

Salary & Benefits

  • Annual basic salary up to £30,000 per annum
  • Contributory pension
  • Performance related bonus
  • Flexi benefits
  • Voluntary benefits schemes
  • Birthday holiday
  • Share purchase scheme

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