People Services Assistant - 6 Month Fixed Term Contract - #1738136
Medical Protection Society

Are you an experienced HR Administrator looking to make a meaningful impact within a dynamic organisation? We are seeking a proactive and well-organised professional to join our People Services team on a 6-month fixed-term basis.
In this role, you will be the friendly face manning the People Services Helpdesk (shared HR inbox), efficiently managing core HR administrative tasks and ensuring our HR system (IRIS Cascade) is accurate and up to date. Your attention to detail and ability to effectively handle multiple priorities will be vital in supporting the smooth operation of our HR functions
.
You will work closely with colleagues across the organisation, providing support throughout the entire colleague lifecycle, from onboarding to offboarding, and managing a wide range of HR queries and processes. Your expertise will help maintain accurate people data, facilitate HR activities, and contribute to overall colleague experienc
e.
This position offers an excellent opportunity to bring your HR administrative skills into a supportive team environment, working alongside passionate professionals committed to delivering an excellent colleague journ
ey.
If you are a HR professional with a strong administrative background and a passion for helping others, we would love to hear from
you.
Our team typically works in the office 1-2 days a week, making Monday a key collaborative day for the People Services
team.
Main Responsibi
- lities
Offer first line support and advice to colleagues regarding a variety of people related queries, such as contractual, policy and process-related employment m - atters.Action and resolve all people services transactions and tasks promptly, accurately, and confiden
- tially.Maintain precise people data in our HR system, IRIS Cascade (People
- First).Carry out audits to maintain data int
- egrity.Generate people metrics by running reports in PeopleFirst to support data an
- alysis.Assist the People Operations team with a diverse range of HR tasks, including policy updates, document management and administ
- ration.Foster strong relationships with people leaders and collaborate effectively across various offices and depar
- tments.Organise and manage colleague personnel files and ensure timely distribution of HR-related doc
- uments.Contribute to monthly and annual HR processes such as payroll, salary reviews, and be
- nefits.Contribute to project work by ensuring tasks are completed efficiently, on time, and within
budget.
The Ideal C
andidate
For this exciting opportunity, the ideal candidate will have the following q
- ualities:
Enthusiastic and proactive t - eam playerExcellent communicator with a passion for customer service and help
- ing othersExceptional attention to detail and accuracy in all work
- undertakenA proactive approach, consistently seeking ways to improve processes and
- workflowsProficient administrative
- abilitiesTrustworthy and committed to maintaining confidentiality at
- all timesWell organised, with the ability to manage and prioritise mult
- iple tasksKnowledge of people policies and an inte
- rest in HREager to learn and quic
- k to adaptConfident working independently and collaboratively, support
- ing othersProblem-solver with a positiv
- e attitudeComfortable navigating systems an
d software
It would be an added bonus if you
- also have:
Knowledge of current employment laws, best practices, and contemporary H - R approachesFamiliarity with employee relation
- s approachesEducational background, such as a graduate degree or at least Level 3 CIPD (Chartered Institute of Personnel and Development) qualification or stud
- ying towardsDemonstrated hands-on administrative experien
- ce within HRExperience with the IRIS Cascade HR system (
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