Field Service Technician - #1738931

Sharpsmart UK


Date: 2 days ago
City: Leeds
Contract type: Full time
Work schedule: Full day
Sharpsmart UK
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the region (Yorkshire)

This customer facing role requires good organizational skills with the ability to work in a fast paced environment.

This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.

Role Responsibilities

  • Complete routine customer audits
  • Project manage installations, snagging and optimization of new contracts.
  • Complete routine ward walks to identify ongoing customer requirements.
  • Utilise stock management tools to analyse and balance stock holding
  • Identify and deliver training and education requirements to our Hospital Porters
  • Build, maintain and monitor customer portering schedules
  • Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
  • Identify accessory upsell opportunities via customer audits
  • Review contract performance with regional contract manager
  • Provide cover support in the absence of Hospital Porters when required


What are we looking for?

  • Experience working in a similar role in a clinical environment
  • Strong planning and organisational skills with the ability to juggle multiple tasks
  • Good IT skills including ability to use Excel proficiently (intermediate level)
  • Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
  • Awareness and adaptability to working with hospital patient environment
  • Health and safety focused
  • Driving license
  • DBS Check


Why work for us?

  • Job stability & a permanent position – as an essential service to healthcare we are a non-seasonal and stable business
  • Benefits – Examples include private medical cover, referral programmes, and discounts across a range of stores, services, food & drink etc.
  • Competitive salary
  • Huge progression and growth opportunities


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