Senior Technical Caseworker - Conveyancing - #1750017

Integrar is a specialist division of Knights, the UK’s largest legal and professional services business outside of London. We have grown from 2 offices to 30 over the past decade, building a reputation for being a premium law firm, with regional expertise combined with national capability. We are investing back into the business with new offices and 11 refurbishments in the last 2 years. With 1500 colleagues across 30 locations we are now a more diversified business with strengthened positions in our key target markets.

Our premium service to clients is defined by speed, access and communication. These three words guide our actions, both internally and externally and form the foundation our clients’ experience.

Integrar specialises in delivering remortgage services for lending institutions and intermediaries such as tier 1 banks, building societies, mortgage brokers, estate agents and financial advisors. Collaboratively, our teams provide a fast and efficient service without compromising on quality and the personal touch.

About the role

In this role you will manage a caseload of complex remortgage instructions through to completion. Cases that qualify for the Technical Caseworker Team include transfers of equity, defective title, deeds of postponement, complex restrictions, estate rent charges and shared ownership, so experience in some/all of these areas is essential. The role requires knowledge of remortgages or sale/purchase conveyancing and a passion for delivering a high quality of work.

You will be managing a technical caseload of approximately 150 new remortgage instructions per month from start to finish, ensuring the case management system is used to process all relevant aspects of the transaction.

You will liaise with the client, borrower and other external parties as required and within agreed SLAs, ensuring all parties in the transaction up to date at all times.

Our culture encourages people to work collaboratively as part of a One Team ethos, especially with regards to supporting and providing technical guidance to other members of the department as and when required.

What does Knights offer?

• You will be part of a One Team culture that encourages people to work collaboratively


• We strive to deliver the best service possible for clients within a collegiate, team-based environment.


• Knights is constantly investing in our employees, with new offices and 11 refurbishments in the past 2 years providing a premium work environment and facilities.


• Our Leeds office is based at the stunning Majestic, with easy access via train, bus and park and ride schemes into the city centre.


• We value conscientiousness and transparency, providing a great work environment where there is collaboration, appreciation and a great platform for career development.


• We have an excellent training and induction program for all new starters; an engaging on-site training team will give you the support and knowledge to succeed in your role.


• Great work-life balance with employee wellbeing and healthcare benefits.


• Excellent benefits package makes Knights a great place to work and includes 23 days annual leave, birthday gift vouchers, travel to work schemes, retailer discounts platform, healthcare, eyecare and dental, life assurance, discounted legal fees, pension, share incentive plan.

What are we looking for in a candidate?

• Experience in a similar remortgage or general conveyancing role.


• Knowledge or experience dealing with some/all of the following: transfers of equity, defective title, deeds of postponement, complex restrictions, estate rent charges and shared ownership


• Strong commitment to client care and to providing a friendly and helpful service.


• Ability to take ownership of a volume caseload and to work in a high volume environment.


• A self-starter with a ‘can do’ approach to work, used to demonstrating initiative, intuition and decision-making capabilities.


• Affinity for learning/using technology, in particular experience of using a case management system is beneficial, and training will be provided on how we leverage technology for efficiency.


• An ability to work in a demanding environment, working to strict deadlines and within Service Level Agreements and to other targets.


• Demonstrates a high level of accuracy and attention to detail, ensuring that processes, procedures etc are followed accurately.


• A flexible and adaptable approach to work.


• Excellent written and verbal communication skills.


• Experience of working within a team environment and supporting others.