Client Relationship Executive - #1761613

Are you a highly organised and confident professional with experience in client relationship management and high-level administration? We’re supporting a forward-thinking firm in their search for a Client Relationship & Team Coordinator to act as the central point of contact for one of their largest clients.

In this varied and dynamic role, you’ll support the wider team of professionals who deliver services to this key client, ensuring operational efficiency and maintaining the highest standards of client care.

If you thrive in a fast-paced environment, enjoy taking ownership, and are looking to make an impact in a visible client-facing role — this could be an excellent opportunity.

To be considered for the role, you’ll require the following essentials:

• Experience working in professional environment
• Advanced Microsoft Office skills, especially in Word, Excel, and PowerPoint
• Experience using document and case management systems
• Strong client service ethos and a proactive approach to relationship building
• Excellent organisational and prioritisation skills
• High attention to detail and commitment to accuracy
• Confident communicator, both written and verbal, with the ability to liaise at all levels
• A positive, can-do attitude, with adaptability and a willingness to take on new challenges
• Ability to handle confidential information with discretion and professionalism
• A collaborative team player who thrives in a supportive and high-performing team

Within this position, you’ll also be:

Client Relationship Management:

• Acting as the first point of contact for all client queries
• Handling client communications with professionalism — calls, emails, and general queries
• Managing client-specific protocols and processes; identifying opportunities for service improvement
• Coordinating with the Business Development team on marketing and client engagement activity
• Assisting in the preparation of pitches, tenders, and client presentations
• Maintaining accurate and up-to-date client data and relationship records

Operational & Team Support:

• Managing diaries, scheduling meetings, booking travel/accommodation where needed
• Preparing itineraries, agendas, and documentation for meetings and events
• Coordinating the allocation of work within the team to ensure seamless service delivery
• Managing training programmes — scheduling sessions, allocating trainers, and coordinating materials
• Liaising with senior stakeholders on key client meetings and supporting their preparation
• Administering and tracking documentation
• Assisting with monitoring team performance and compliance against internal policies

Financial Administration

• Coordinating client invoicing and ensuring accuracy in invoice schedules
• Assisting with billing queries and providing wider financial support to the legal team as needed

Team & Compliance Support:

• Organising and attending team meetings; producing minutes and action plans as required
• Updating internal reports, status trackers, and maintaining compliance records
• Contributing to the ongoing improvement of team policies, procedures, and best practices

Hours or Work and Salary

• £35,000 - £40,000 per annum plus bonus
• Monday to Friday 9am- 5pm
• Hybrid working

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Business in relation to this vacancy.

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