Pensions Team Leader - #1774000

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Join WTW as a Team Leader As a Team Leader at WTW, you will make a difference within our leading and fast-growing pension administration business. You and your team will provide high-quality, valued service to our impressive portfolio of clients, including prestigious and market-leading global companies. This role offers an excellent opportunity to leverage your experience and develop your career further within WTW

At WTW, you can utilize your skills across a variety of clients with pension arrangements ranging from straightforward to complex, covering populations from hundreds to hundreds of thousands. This provides exposure to every aspect of pensions administration, including bulk processing routines, automated calculations, manual calculations, and involvement in diverse projects at the forefront of the industry

Managing a team of Administrators, you will be responsible for delivering professional, high-quality service to our clients and their members, through a rolling schedule of objectives and team development. If you are ambitious, self-driven, people-oriented, and possess a can-do attitude, you will thrive in our dynamic environment. We offer excellent opportunities for career progression

We provide a fun and engaging environment with some of the best professionals in the industry. Your efforts will be rewarded with a competitive salary and a comprehensive benefits package, including a discretionary bonus, a great pension scheme, life insurance, private medical insurance, eye care vouchers, and more

At WTW, we trust you to understand your work and the tools, people, and environment needed for success. Most colleagues work in a hybrid model, combining remote, in-person, and in-office interactions based on team, role, and client needs. Our flexibility is built on trust, and "hybrid" is tailored to individual circumstances

The Role Ensure client work is completed on time, adhering to quality standards

Take ownership and monitor work allocation to meet service levels

Lead complex and project work as required

Drive best practices and continuous improvements

Coach, mentor, and develop team members

Maintain professionalism internally and with clients to promote our brand

Support and develop client relationships

Participate in recruitment and selection of colleagues

Foster a positive working environment within your team and the business



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