Sales Development Representative (SDR) - #1774210

What will be my day to day responsibilities?

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  Lead Generation & Qualification:

  
  
  
  

  • Conduct outbound calls and emails to engage prospects and qualify their interest.

  
  

  • Use provided sales scripts, email templates, and resources to initiate contact with potential leads.

  
  

  • Offer creative ideas and work on own initiative to ensure campaigns remain interesting and offer insight into what the market needs and wants to hear.

  
  

  • Support sales people in tracking down responses to quotes or opportunities that may have become dormant, where required

  
  
  
  


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  Conferences 

  
  
  
  

  • Attend conferences and be a Smoothwall Champion, advocating for the brand, positioning yourself as an expert and generating leads

  
  

  • Follow up on interest generated at conferences and webinars to ensure a strong conversion ratio

  
  
  
  


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  Support Campaigns:

  
  
  
  

  • Follow up with prospects who have shown interest in marketing campaigns and track their response.

  
  

  • Ensure prospects are nurtured throughout the early stages of the sales funnel, providing consistent touchpoints and relevant information.

  
  
  
  


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  CRM Management & Administration:

  
  
  
  

  • Accurately log all lead interactions in the CRM system to ensure data integrity and reporting accuracy.

  
  

  • Support the sales team with administrative tasks, such as preparing meeting materials, updating lead data, preparing presentations and managing scheduling.

  
  
  
  


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  Reporting & Tracking:

  
  
  
  

  • Regularly update your progress on lead generation, outreach efforts, and administrative support in line with sales team requirements.

  
  

  • Report on activity and provide insights to the Sales Director and Head of Sector Sales for ongoing strategy adjustments.

  
  
  
  


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  Creativity 

  
  
  
  

  • Gain a strong understanding of the personas you are interacting with and their needs

  
  

  • Gain a deep understanding of Smoothwall’s products & the legislation that our products support schools, MAT’s and FE with meeting 

  
  

  • Utilise this understanding to put forward  creative ideas for new ways to generate leads, conferences we may benefit from attending, new angles to our pitches to ensure we are always finding new ways to engage our audience and generate leads

  
  
  
  


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  Team Work 

  
  
  
  

  • You will be capable of working independently and thrive on working to personal targets whilst simultaneously working towards group targets and working in partnership with other SDR’s and with the overall sales team

  
  

  • You will also work well as part of a team. Your efforts will be hugely rewarding for the team, filling up the pipeline & supporting lead conversion; sharing ideas, seeking guidance and advice, thriving on learning from your peers will be of great benefit in this role and is therefore an essential part of your responsibility - we want you to be curious and hungry to learn and grow as part of a thriving team

  
  
  
  


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  Cross Department engagement 

  
  
  
  

  • You will work closely with Channel to support Partner activities, which will ultimately drive lead generation - you may be supporting partners on calls or in partner training sessions, which could be anywhere around the UK. You would always attend these sessions with the support of the Channel team and often colleagues within the sales team 

  
  

  • You will work closely with the Marketing team to ensure campaigns have the best possible chance of success with a strong focus on timely follow up and a keen eye for feedback on where we can improve and what the data tells us

  
  
  
  

What you will bring ?

• Graduate-Level Education: A degree in any discipline (a background in business, marketing, or technology is a plus).




• Strong Communication Skills: The ability to communicate clearly and professionally via email and phone, with strong listening and questioning skills.




• Organizational Skills: You’ll be comfortable managing multiple tasks and deadlines at once, keeping your work and data well organized.




• Resilience and Motivation: The ability to stay focused, motivated, and driven in a role that requires consistent outreach and persistence.




• System Confidence: Comfort using CRM tools (experience with Salesforce, HubSpot, or similar tools is a plus but not a must) and a willingness to learn new sales technologies.




• Attention to Detail: Ability to accurately record and manage lead data, ensuring all information is up to date and easily accessible.




• Team Player: A collaborative mindset, willing to work closely with others and take feedback to improve performance.




• Self-Starter: Ability to work independently and proactively, taking ownership of your tasks and responsibilities.




• Be Highly Motivated: Demonstrate a strong work ethic and the drive to hit lead generation targets consistently.




• Have Strong Communication Skills: Be able to clearly and confidently communicate over the phone and email, establishing rapport and generating interest in our solutions.




• Be a Quick Learner: Be open to learning new skills and adapting quickly to new tools, technologies, and sales processes.




• Be Organized: Keep track of leads, outreach activities, and follow-ups with attention to detail and accuracy.




• Be Resilient and Persistent: Handle rejection well and continue to stay motivated in reaching out to potential leads.