Vendor Manager - Technology - #1774214

Vendor Manager - Technology



Location: Leeds | Hybrid, flexible working options considered | Senior Leadership



Now let's talk about your new role.



As Vendor Manager your role will be pivotal in maintaining and enhancing our relationships with IT suppliers and outsourcers, ensuring the smooth operation of our supply chain and optimize service and financial performance



You'll handle supplier performance pre- and post-contract, ensuring compliance with agreements and collaborating with key stakeholders like the CIO, Service Delivery Director, and IT Leadership. This is an exciting time as we work on plans for renewal and you'll contribute to building the framework for the future.



What you'll do:



Manage pre- and post-contract strategy and performance, including risk management

Support RFI and RFP requests and ensure compliance with internal standards

Track financial performance and drive supplier improvement plans

Facilitate service review meetings and contribute to forecasting and budgeting

Develop communication mechanisms and ensure due diligence and risk assessment

Manage supplier processes and challenge the norm to meet business needs. What you'll bring to the role:



End-to-end IT Vendor Management experience with knowledge of governance, SOWs, and performance management

Understanding of contract constructs and legal terminology

Experience managing contract renewals and familiarity with IT governance

Ability to manage large vendor relationships, including outsourcing and IT managed services

Strong relationship-building skills, commercial acumen, and a proven track record of delivering substantial savings

Ability to plan and manage multiple work programmes effectively. Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together



You'll have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together



So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you're ready to help us make credit work better for all, we think you'll fit right in. Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.



That means…



Discretionary annual bonus for a job well done, earn up to 5% of your annual salary

3% flexible benefits; choose additional benefits or take as cash each month. Whether it's extra holiday or dental cover, there's something for you

Hybrid working environment: Work in our new purpose-built Leeds office at Thorpe Park, designed to support collaborative working and those meaningful moments you'll only get from being in the office

Free parking when you are in the office and when working from home, you'll be fully equipped with everything you need to be successful

28 days holiday plus public holidays with the option to purchase up to an additional 5 days

Life assurance

A fantastic culture with more little perks along the way including self-development opportunities, recognition awards, and on-site gym facilities

Wellbeing support and a programme of webinars and classes geared towards mindfulness. Ready to take the next step?

If you're excited about making a real impact, working with great people, and helping us shape the future of IT vendor management at Lowell, we'd love to hear from you