Course Manager - Learning Implementation & Reporting - 12m FTC - #1778425

About The Role

PwC is one of the world’s leading Professional Services organisations who advise some of the most successful organisations, entrepreneurs and private businesses on a range of services including Audit, Risk, Tax, Consulting and Deals. We are innovative and driven to deliver to our clients while meeting our purpose of building trust in society and solving important problems. We strive to be a great place to work for our employees and offer career defining and development opportunities across all our teams.

A career in the People function will provide you with the opportunity to work in partnership with key stakeholders to develop, drive and execute the people strategy, to continuously enhance the employee experience and business performance.

Learning Implementation & Reporting (within People Solutions) is aiming to provide our learners with the best possible learning experience. The team is responsible for ensuring that our learning programmes are delivered effectively, from strategy through to implementation and evaluation. Made up of Course Managers, Course Executives and Training Coordinators, the team lead on the overall project, risk, financial and commercial management of our programmes. Key responsibilities include managing all logistical elements of our programmes, including but not limited to: planning, scheduling and managing our programmes; sourcing suppliers and venues; building curriculums onto our learner management system; managing supplier relationships; and evaluating and reporting on our programmes.

The Course Manager sits within our Learning Implementation & Reporting team and works with the team leaders to ensure that learning interventions are delivered effectively from the design phase, through to implementation and evaluation. They are also responsible for ensuring ongoing service delivery is maintained, and work with key stakeholders and L&D colleagues to achieve this.

What Your Days Will Look Like

• Project manage all stages of the learning design life cycle for individual L&D programmes. This will involve ensuring all programmes are effectively running, or seeking new solutions to improve the programmes.
• Manage project initiation, budget control, project tracking, risk management and reporting.
• Agree scope of work and final sign off with third party suppliers; overseeing relationships with third party suppliers ensuring service and quality is sustained, to agreed Service Level Agreements.
• Support the Course Executive to draft implementation project plans and ensure all logistical requirements to run the programme are clearly defined, this enabling the implementation team to work effectively.
  
  

This Role Is For You If

• You have excellent project management, risk management, budgetary (including ownership of multiple budgets and associated activities e.g. setting and monitoring), and organisational skills.
• You are able to build and develop strong relationships at all levels, and work collaboratively to create value for the firm.
• You have some experience with coaching and supervision of more junior team members and the ability to create an environment of trust.
• You are commercially orientated, continually keeping commercial aspects in mind when taking actions or making decisions.
• You possess strong analytical skills to effectively identify issues and apply sound conclusions, resulting in the right solution at the right time and at the right cost.
• You are innovative and creative in approaching new challenges. You have a strong interest in L&D design and delivery, and application of 70:20:10 model, as well as positive, can-do attitude, particularly when dealing with ambiguity.
  
  

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.