Senior Project Manager - #1779151

We’re IDHL.

With over 20 years’ experience under our belt, we’d say we know a thing or two about all things digital.

Our portfolio of services span performance marketing, website development, eCommerce, and data intelliegnce. But we’re more than just a digital agency; we're our client's key partner in growth.

Joining our web and eCommerce division, you’ll be part of a team of web aficionados. From UX whizzes to tech-savvy developers, our team is what makes us a cut above the rest.

Our superpower is helping ambitious brands accelerate their growth in the digital economy, and we work with some pretty cool clients like Camden Brewery, Leeds Football Club, and Church & Dwight.

But what’s in it for you?

Benefits

Aside from working with some of the best in the business (there are nearly 400 of us across IDHL), we offer a variety of benefits all aimed at making your life that little bit sweeter:

• 26 days holiday plus bank holidays and a birthday lie-in
• Two additional days for wellbeing and a volunteering day
• Additional annual leave purchase scheme or trade leave you don’t use for extra salary
• Hybrid working (a mix of office and home-based for many of our roles)
• Flexible working scheme
• Financial support from Salary Finance
• Company pension scheme and health care cash plan
• Private health care dependent on length of service
• Clear training and progression programme
• Free mortgage advice from experts
• Regular company events and awards
• Employee perks portal
• Plus many more, visit our careers page for more details
  
  

Invested in your growth.

Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans.

Inclusivity matters to us.

We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.

Management Responsibilities

• Provide direction on industry best practice to other members of the Project Management Team
• Act as an escalation point for internal and external stakeholders within the Project Management Team
• Support the wider PM/AM Team in resolving scheduling conflicts efficiently
• Lead implementation of internal processes to ensure smooth delivery of work through the business
• Provide support for key regular business governance activities including chairing RAG reporting, schedule reviews and managing exception data
• Mentoring more junior members of the team / new starters
  
  

Project Responsibilities

• Schedule project workload across executional teams, coordinating with stakeholders and colleagues to prioritise delivery
• Liaise with internal specialist teams and clients to agree scope of work, timeframes and costs
• Create and communicate project plans
• Create supporting documentation & risk registers
• Work with lead developers to ensure tasks estimates are present and monitor progress of the developers against estimates
• Run stand-up meetings with the production team
• Ensure work is completed to specification
• Creating project specific efficiencies
• Liaise with QA testers to ensure work has been thoroughly tested
• Provide regular reports to internal teams and clients
• Lead regular project washups, documenting outcomes and support in implementing agreed process changes
• Report on the commercial element of the project and ensure that the day rate is maintained throughout delivery
• Help develop processes and procedures that consistently drive positive change and growth within the Project Management team and the wider business
• Support SPM / Principal PM / Head of PM on high profile projects with larger complexity and numerous stakeholders
  
  

Person Specification

Key Qualifications And Attributes

• Experienced in Project Management
• Strong decision maker
• Able to solve problems independently
• Strong time management and organisational skills
• Interest in websites and related subjects; knowledge of trends in website design, UX, CRO, development, CMS, SEO etc
• Experience managing digital projects and/or client accounts, ideally in an agency environment
• Strong experience in project planning and resource management
• Knowledge of Waterfall, Agile or Hybrid project methodologies
• Strong client/stakeholder facing experience
• Ability to clearly communicate concepts to clients
• Ability to steer clients in terms of what is and isn't feasible or is relatively easy/difficult
• Comfortable leading client-facing meetings and setting agendas
• Attention to detail
• Commercially-minded
• Digital agency experience
• Strong team leadership or project group management; experience working with developers and designers
• Experience working with content management systems (Kentico, Umbraco, Shopify, Adobe and BigCommerce)
• Experience with any project planning and resource management tools e.g. Jira, Teamgantt, HubPlanner and other resourcing, project management and tasks management tools
• Proficiency with Microsoft Office