Sales Representative - #1781312

Description

Inzuzo, part of TFAS Enterprises is on a mission to redefine financial advice by combining world-class expertise with cutting-edge digital marketing technology. As a trusted partner to some of the UKs largest and most respected organisations in the financial services industry, we are proud to be at the forefront of innovation, growth, and customer satisfaction.

What makes us different?

Innovation is at the forefront of our company. We believe in pushing boundaries and empowering our people to thrive. Our team-centric culture is built on collaboration, support, and a shared passion for delivering exceptional results. Underpinned by consistently high employee satisfaction scores, we prioritise wellbeing, opportunity and personal growth.

We also know that your growth is our growth. Thats why were committed to investing in your professional development. Whether you see your future in sales or aspire to become a qualified Financial Advisor, our one-of-a-kind training programme will equip you with the skills, knowledge, and exposure needed to fast-track your career. Youll be set up for success from day one, with a clear pathway for progression and the full backing of a company that believes in your potential.

About The Role

As a proactive and results-driven Sales Representative, you will play a key role in delivering a premium customer experience. Through a mix of inbound and outbound calls, youll take the time to understand each customers goals and motivations and connect them with our trusted panel of clients. About You

Were seeking a motivated and enthusiastic individual with a passion for connecting with people and delivering results. Youll have previous experience in telephone or face-to-face sales, lead generation, or appointment setting, and be confident in building rapport with customers.

Youll thrive in a fast-paced, target-driven environment and bring a positive, team-oriented attitude along with a willingness to learn. Familiarity of financial services products is advantageous but not essential, as full training will be provided.

Our Benefits

• Realistic OTE £34,500 - £45,500
• Generous company benefits and incentives
• 24/7 wellbeing support
• Excellent work-life balance
• Structured development opportunities with clear progression routes
• Investment in learning opportunities including paid for exams
  
  

Working Hours

37.5 Hours Per Week

• Three early shifts (09:00 17:30) and two late shifts (10:00 18:30) Monday - Friday
• Early Friday finish at 16:00
• One in four Saturdays (09:00 14:30)
• Flexibility available to accommodate personal commitment
• The option of one working from home day per week upon successful completion of probation.
  
  

Key Responsibilities

• Conduct outbound calls to consumers
• Receive inbound calls
• Provide solutions in line with consumer objectives
• Maintain workflow effectively
• Update the CRM accurately and consistently
• Adhere to OFCOM standards and TCF
• Provide fair and reasonable outcomes for all consumers and clients
• Ensure all information referred externally is accurate and professionally annotated
• Achieve all KPI benchmarks
  
  

Qualifications

Skills, Knowledge and Expertise

Desirable

RO1 / CMAP / DIPFA or higher

Experience

Essential

Experience working in a target driven environment

Desirable

Experience working in the financial sector or in a regulated environment

Skills

• Strong communication skills
• Strong attention to detail
• Excellent interpersonal skills
• Excellent time management and organisation skills
• Ability to self-manage and motivate themselves
• Ability to work to deadlines and meet targets
• Passionate about hitting targets and earning bonus
  
  

Behaviours

Our Company Behaviours are central to our culture and pivotal to our success. We're not just looking for employees; we're looking for individuals who embody our values and want to contribute to our shared mission.

Open Relate and communicate with others, adapting your style to everyone.

Positive Being optimistic and encouraging a positive mindset.

Professional Exhibiting a courteous, conscientious, and business like manner.

Leadership Drive the company vision and positively influence those around you.

Cooperative Work together and support each other to learn and grow.

People Focused Delivering the best service and adding value to our clients What We Offer You...

• 25 days annual leave plus Bank Holidays increasing by 1 day each year after 3 years service (maximum of 5 additional days)
• 4pm Finish on a Friday
• Annual performance related Company bonus and salary review
• 5% Employer pension contribution
• 4 x Death in Service
• 24 Hour access to our Employee Assistance Programme with Health Assured
• Opportunities for continuous professional development
• Buying and selling annual leave scheme (up to 5 additional days)
• Regular social & charity events throughout the year
• £500 Refer a friend scheme
• Free mortgage advice
• Smart/casual dress code
  
  

About Inzuzo Inzuzo was founded in 2015 with the aim of disrupting the market by creating a world class service for consumers seeking advice online. As the advice gap continues to grow, it is an ever-growing challenge for consumers to find suitably qualified financial advisers to assist with their financial planning objectives. Inzuzos solution was simple but ground-breaking and was based on the premise of precisely matching the specific needs of consumers with a suitably qualified and FCA regulated Financial Adviser.

Our extensive and data driven digital strategy allows Inzuzo to intelligently target and assist consumers that are proactively seeking advice online. As we speak with 100% of our consumers, we better understand who our consumers are, what they require, their concerns and objectives thus helping us create a unique synergy between the needs of consumers with the specialisms and expertise of our Financial Adviser clients.

Inzuzo is part of the TFAS Enterprises Group of companies.

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