Senior Propositions Manager - Savings - #1784646

If you want a role where you can be proud of the impact you make then you should be reading on.

Because in this role, you can really make a difference to our members as well as take the lead in driving some exciting work across our Savings business and motivate and inspire your own team.

About the role

This advert is for a 10 month fixed term contract to cover Maternity Leave.

As Senior Manager for Savings Propositions, you’ll put the customer front and centre of what you do and deliver innovative products and propositions for them and the Society.

So, what does that look like?

You’ll be designing and delivering customer insight led propositions to market, that create great value for our customers but also deliver commercially and align with Group strategy.

Alongside this you’ll be working on key retention programmes, helping continuously engage and deliver for our current members.

Underpinning your work will be a commitment to driving and governing any change related to new savings propositions. You’ll initiate and shape the delivery of change as well as engage, influence and manage a wide range of stakeholders. You’ll also act as a SME for broader digital programmes, ensuring that we successfully progress with digital transformation in savings.

You’ll be a strategic thinker and work collaboratively with teams across the Society (such as marketing, digital, IT and trading) to deliver commercially strong and sustainable products with the customer at their heart.

Away from the delivery, you’ll provide effective leadership to your team and be a leader across the enterprise when it comes to savings products and propositions.

What does the existing role holder have to say?

• In this role I have the unique opportunity to step back and think about the future of savings and what the needs of both the customers and the business look like. Championing the customer is a passion and this role enables me to ensure the customer is at the heart of every strategic direction we set in savings
• I love to utilise my experience to provide different perspectives on problem statements, provide healthy challenge in strategic debates and champion different ways of working which put the customer at the centre of everything we do
• Savings is a great place to work. Our department is cohesive in it’s approach to wanting to improve customer outcomes and continuously develop as individuals and teams. I love being part of it and contributing to working together to drive the business growth agenda and ambitious culture forward

About you

You must be able to see the bigger picture, to step back and see how things fit together. To digest multiple, often conflicting, sources of information and make sense from the chaos. And to be able to tell that story, in a compelling and engaging way.

You’ll be customer obsessed, and be able to demonstrate how you have used a customer led approach in the past.

You might have experience of New Product & proposition development, with proven examples of delivering value for customers and businesses - although this is not essential.

You will know what it takes be an great leader, even if you haven't had any previous direct experience of doing so.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. We work together to reach for better at YBS, so when we reach our goals we’re all rewarded, with up to a 15% annual bonus.
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.