People Shared Service Centre Administrator - #1785023

Murphy is recruiting for a People Shared Service Centre Administrator to work in our People Shared Service Centre in Leeds

Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place.

We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance.

The main purpose of the role is to support the People Function with the effective administration of all employee training administration requirements for Learning & Development. Processing requests and answering queries in an accurate and timely manner. Maintain high levels of confidentiality and adherence to data protection regulations at all times.

A day in the life of a Murphy Administrator

• Act as a first point of contact for all employee’s, taking ownership of Learning & Development process and queries, referring to the Shared Service Centre Team Leader where more support is required
• Manage a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements
• Ensure accurate and timely data entry of learning activities on Learning Administration System (Success Factors) including co-ordinating, monitoring and scheduling of training, room bookings, recording and maintaining employee training records.
• Accurate processing of financial requirements for training such as processing payments, processing training invoices and cross charging costs.
• Maintaining a high level of customer service at all times in any communications with internal employees, such as Murphy employees at all different levels and external providers, such as training providers.
• Build and maintain cross functional working relationships with the wider People Team, including, Learning & Development Team, Business Partners, wider Shared Service team to ensure relevant and effective support is provided including participating and contributing to learning and development meetings.
• Assist with collation of management reporting information and statistical information, audit requests as required.
• Support the continual improvement of people team – learning and development processes and provide suggestions for process development and system enhancements to improve the customer experience
• Support the wider People Shared Service Team, when required, with general Operational HR processes (only if required)
  
  

Still interested does this sound like you ?

• Evidence of a good standard of English & Math
• Proficient in the use of IT, good working knowledge of Microsoft Applications such as Word, Excel & Outlook.
• Proven track record of providing administrative support to a large, multi-site, multi-disciplined business
• Able to work under pressure and meet deadlines and to provide a high standard of customer service.
  
  

Desirable But Not Essential

• Experience of working in or with a Learning & Development/Training Co-ordination role (But not essential) or Shared Service environment
• Experience of working within a confidential environment
• Experience within the construction/civil-engineering sector
  
  

What’s in it for you?

• 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
• Discretionary annual bonus and annual salary review
• Above market rate contributory pension scheme
• Life assurance, health screening and enhanced sick pay
• Enhanced maternity and paternity pay and a maternity returners bonus
• Extra weeks holiday for all employees getting married and a wedding bonus
• Subsidised canteen facilities in core locations
• Dedicated and continued investment in your professional development
• Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc
  
  

About Murphy

Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.8b and £39m Invested in environmentally friendly plant there really is #MoretoMurphy

If you are unable to apply via the usual process, please call Lorna Rhodes on 07801 960464 to discuss in more detail.

Murphy is unable to employ anyone who does not have the legal right to live and work in the UK