Customer Service Adviser - #1787873

Customer Service AdviserLawnswood LS16

You will be responsible for promoting Manning Stainton services in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.

Industry experience is not essential as training will be given. We are looking for candidates who can evidence previous targeted sales experience in a customer focused environment. The successful applicant will need to have exceptional communication and administration skills, along with a passion to help people move.

General Duties

• To make outbound calls to build direct customer relationships in order to promote and book appointments for our services.
• To identify and recommend related services to customers which will generate revenue.
• To be responsible for accurately recording all information collated from telephone contact on the databases.
• Maximise cross-selling opportunities at all times
• Seek to maintain professional and friendly relationships with all Manning Stainton branches and departments
• To ensure all calls are answered promptly and efficiently.
• Any other duties as required
  
  

You Will Need

• Previous experience of working in a targeted, busy telesales/customer service environment
• An enthusiastic & high energy approach to work
• Attention to detail and high level of accuracy
  
  

Hours: 37.5 hours Monday-Friday plus Saturdays on a rota, shifts on a rota basis including evenings up to 6pm

If you are interested in this role, please provide us with an up-to-date copy of your CV via the 'Apply now' button

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