Senior ServiceNow Platform Engineer - #1791163

Senior ServiceNow Platform Engineer

Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for a Senior ServiceNow Platform Engineer to join our platform and engineering team. You'll help us build and maintain an innovative platform powered by ServiceNow and Amazon Connect, helping transform the colleague experience and the service we provide to our users.

Our DWP Digital teams are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £265bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms.
• Be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules.
• Significant demonstrable experience in in ServiceNow platform security.
• Significant experience in enterprise-wide SaaS, PaaS or IaaS application deployment.
• Extensive experience and proficient with integration frameworks, technologies and best practice.
• Significant experience in influencing and communication skills when presenting to technical governance forums.

You and your role

IN DWP Senior ServiceNow Platform Engineers support our platform engineering and live operations team.

You'll work closely with Product Managers to explore technical ideas and figure out how best to use ServiceNow's built-in features to meet our needs, now and in future.

Your role will involve helping shape technical solutions, designing integrations, and making sure everything aligns with our strategy and standards. You'll collaborate with engineers, designers, architects and vendors to bring ideas to life and ensure they're secure and scalable.

Experience with ServiceNow modules, ITIL, integrations and cloud telephony like Amazon Connect would be a bonus but not essential. You'll have chance to build new skills and level up your career here.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £68,517.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just two stages:

Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.

Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.