Security Operations Center Analyst - #2089072

Help Defend Organisations Against Evolving Cyber Threats

Communicate Technology is expanding its Cyber Security team, and we’re looking for an experienced Tier 2 SOC Analyst to join our Security Operations Centre.

In this role, you will take ownership of escalated security incidents, performing advanced investigation, response, and remediation activities to protect customer environments. You’ll work closely with SOC Analysts, engineers, and clients to ensure threats are quickly identified, analysed, and contained.

This is a great opportunity for someone with strong technical investigation skills and a passion for cyber defence to play a key role in a growing security operations team.

The Role

As a Tier 2 SOC Analyst, you will:

• Investigate and manage escalated security incidents from Tier 1 analysts
• Conduct deep-dive analysis and root cause investigations into security events
• Coordinate containment, eradication, and recovery activities during incidents
• Communicate directly with clients during active threats, providing guidance and updates
• Tune detection tools and monitoring systems to reduce false positives and improve accuracy
• Create and maintain SOC playbooks to support automation and response efficiency
• Document incidents, investigations, and lessons learned
• Provide technical guidance and support to Tier 1 analysts

The SOC operates 24 hours a day, 7 days a week, and all SOC team members participate in an on-call rota to ensure continuous monitoring and incident response.

What We’re Looking For

We’re interested in candidates who have experience working in Security Operations or IT Security environments and are confident investigating and responding to cyber threats.

Key experience includes:

• Experience working within a SOC or security operations environment
• Strong understanding of cyber threats, attack techniques, and defensive strategies
• Hands-on experience with SIEM, EDR, XDR, or SOAR security platforms
• Knowledge of networking fundamentals, including protocols and firewall technologies
• Experience investigating and responding to security incidents
• Strong analytical and problem-solving skills with excellent attention to detail
• Excellent communication skills, with the ability to explain technical findings clearly

Why Join Communicate?

• Be part of a rapidly growing technology business
• Exposure to a wide range of customer environments and technologies
• Opportunity for continuous development
• Competitive salary and benefits package

At Communicate, we believe in Respect First, Integrity Always, Straightforward Communication, Love What You Do, Agility Through Collaboration, and Excellence with Ambition - values that shape how we work and grow together.