Customer Service Advisor - #2119406

As a Customer Service Advisor in Leeds, you'll handle customer queries and provide efficient support to ensure smooth day-to-day operations. This temporary role in the business services industry is key to delivering a high standard of customer care.

Client Details

A company based in Leeds operating within the business services industry.

Description

• Respond to customer enquiries promptly and professionally via the phone.
• Maintain accurate records of interactions and updates in the system.
• Resolve customer issues, escalating when necessary to the appropriate team.
• Provide clear and concise information about products or services to customers.
• Collaborate with other departments to ensure customer satisfaction.
• Identify common issues and suggest improvements to processes.
• Follow company policies and procedures while delivering excellent service.
• Support team members in achieving service targets and goals.

Profile

A successful Customer Service Advisor should have:

• Strong communication skills, both written and verbal.
• Experience within customer service or call handling roles.
• An ability to manage and prioritise tasks effectively in a busy environment.
• Attention to detail and a commitment to accuracy in all work.
• Previous experience in a customer-facing role.
• Proficiency with basic computer systems and software.
• A proactive approach to problem-solving and customer care.

Please be advised that all employment offers are subject to the successful completion of pre-employment screening, including a Basic DBS check and credit check.

Job Offer

• Central office location, close to public transport links.
• Weekly pay.
• 1st Sept start date.
• Possibility for temp to perm.