Senior Claims Handler FTC - #2122214

A leading specialist insurer is looking for a Senior Claims Handler to join its Leeds team on an initial one-year fixed-term contract.

This is an opportunity to join a well-established, high-performing team with genuine scope to develop your technical expertise, take ownership of complex claims and build a long-term career within claims.

This role offers:

• Greater ownership and autonomy over your cases
• A broader and more varied caseload
• The opportunity to develop your strategic and decision-making skills
• A strong work-life balance without compromising on technical challenge

You'll take ownership of a diverse and complex caseload, handling claims across multiple lines, including:

• Employer's Liability (EL)
• Public Liability (PL)
• Professional Indemnity / Professional Negligence
• Personal Injury
• Management Liability, Cyber & Commercial Crime
• Inquests and sensitive safeguarding matters

You'll also:

• Manage claims from initial notification through to settlement
• Develop and drive your own claims strategy
• Work closely with policyholders, brokers and solicitors
• Handle high-value and occasionally high-profile claims
• Build strong customer relationships and deliver positive outcomes

You'll have genuine autonomy in the role, with responsibility for making decisions and managing your claims strategy rather than simply following processes.

• Consists of approximately 8 handlers across two teams
• Has a supportive, collaborative and high-performing culture
• Offers exposure to a wide variety of complex claims
• Has a strong track record of internal promotion and development

You'll be joining an environment where people genuinely support and learn from one another, with opportunities to gain exposure beyond day-to-day claims through client interaction, projects and training.

Essential:

• Experience in claims handling or a legal background as a solicitor/ legal executive
• Exposure to EL, PL or other liability claims
• Experience with personal injury or professional negligence
• Ability to manage complex cases independently
• Strong communication, judgement and decision-making skills

Highly desirable:

• Experience within an insurance claims environment
• Background in care, healthcare or other sensitive claims
• Exposure to multi-line claims

• Bonus paid at the end of the fixed-term contract
• Strong benefits package
• 25 days' holiday plus Bank Holidays, with the opportunity to buy/sell additional leave
• Excellent company pension scheme
• Private medical and dental cover
• Life assurance
• Travel insurance
• Income protection
• Season ticket loan
• Fully funded CII qualifications and structured development
• Clear progression opportunities into senior authority, technical specialist and leadership roles

If you're looking for a role where you can take real ownership of your work, broaden your claims experience and join a team that genuinely invests in your development, this could be a great next step.