BTR Community Manager - #2132359

The role:

A leading property company is seeking an experienced Community Manager to join a premium Build-to-Rent development in Leeds.

The Community Manager will oversee the day-to-day operation of the building, manage a small on-site team and act as the primary point of contact for residents, leasing partners and guests. This is a customer-focused role combining resident experience, property operations, tenancy management and building compliance.

Responsibilities:

• Manage and support a small on-site team.
• Act as the first point of contact for resident enquiries and service requests.
• Deliver an exceptional level of customer service and resident experience.
• Coordinate planned and reactive maintenance, liaising with and supervising external contractors.
• Manage tenancy progression, including move-ins, renewals and move-outs.
• Work closely with leasing partners to monitor occupancy and support leasing activity.
• Organise resident events and initiatives to encourage engagement and satisfaction.
• Conduct regular property inspections and follow up on required works.
• Support statutory compliance requirements and maintain accurate records.

About you:

• Previous on-site experience within Build-to-Rent, PRS or Student Accommodation is essential.
• Strong property management experience, including coordinating maintenance and contractors.
• Excellent customer service and communication skills.
• A warm, personable approach with the ability to build strong, long-lasting relationships.
• Organised, proactive and confident managing the day-to-day demands of a busy residential development.

If you’re interested in this Community Manager position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.

Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!