Head of Compliance Operations - #2151991

EXCLUSIVE OPPORTUNITY | HEAD OF COMPLIANCE OPERATIONS

Leeds | Hybrid

IFA / Wealth Management | Collaborative & Forward-Thinking

Phoenix Talent Partners is exclusively representing a growing IFA business in the appointment of a Head of Compliance Operations — an opportunity for someone who wants to lead, influence and make a genuine difference.

This is more than a team management role.

You’ll oversee a small team of Compliance Officers and Business Assessors, supporting IFA communities, while becoming the technical SME and go-to person for complex queries and day-to-day guidance.

You’ll also be the key conduit between the operational team and SLT, ensuring insight flows both ways and helping turn ideas and challenges into meaningful improvements.

Lead and support Compliance Officers & Business Assessors

Act as the technical SME / escalation point

Support IFA communities and champion high service standards

Work closely with SLT and provide operational insight

Identify and implement improvements to processes and controls

Coach and develop your team

Help shape change rather than simply implement it

Champion a high-quality, client-focused service

Level 4 Diploma in Regulated Financial Planning or equivalent

Strong technical knowledge across IFA / financial planning compliance

People management experience — or experience managing through dotted-line / matrix relationships

Confidence acting as a technical escalation point

Excellent communication skills with staff, SLT and clients

Passion for service standards and doing things well

Collaborative, solutions-focused and confident challenging and influencing

A flat, collaborative culture where everyone has a voice and your experience can genuinely make a difference.

You’ll have scope to add value, influence change and support people — your team, senior leadership and the IFA communities you work with.

Leeds / Hybrid

Competitive package & benefits

Genuine development opportunity

Supportive, collaborative culture

A role where your expertise and ideas will be valued

If you're a strong technical Compliance professional who combines technical expertise with a passion for people and service, this could be an excellent next step.

Exclusively represented by Phoenix Talent Partners.

Confidential enquiries welcome.

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