Commercial Lead - #2157831

Build the commercial engine behind a business on the rise

777 Networks is an award-winning, expert MSP focused on Microsoft cloud, cyber security and modern workplace solutions. We're customer obsessed, and we consistently punch above our weight. Our clients stay with us, and recommend us, because we do things properly.

The service is strong and the reputation is earned. Now we're entering a period of growth, and we need a commercial leader to drive it.

The opportunity

This is a chance to step into a role with real ownership and real influence. You'll be the person who shapes how 777 wins, grows and keeps customers. You'll lead new business, deepen the relationships we already have, and set the commercial direction for the business.

It's also a role with room to grow. As we scale, you'll have the opportunity to build out your own sales and account management team and shape what it looks like. If you want your next step to be somewhere you can make your mark, this is it.

What you'll do

Win new customers

• Build and run a healthy pipeline of new prospects, and turn conversations into long-term partnerships.
• Articulate and create value propositions built around customer outcomes, not individual product sales.
• Work closely with Group Marketing to bring go-to-market ideas to life and turn campaigns into conversations.
• Work with our technical team to shape proposals that are commercially sharp and technically sound.
• Keep an eye on the market and competitors so we're always positioned to win.

Grow the customers we already have

• Get close to our existing clients, understand where they're heading, and spot opportunities to do more for them.
• Build long-term, trusted relationships, becoming the partner customers turn to as their needs evolve.
• Turn great service into expanded relationships.

Lead and build

• Line-manage our Senior Account Manager, coaching them to perform and develop.
• Lay the foundations for a larger commercial team as we grow.

Own the commercial strategy

• Set pricing and contract approaches that reflect the value we deliver, keeping deals fair for clients and profitable for us.
• Negotiate with clients and vendors, protecting margin without compromising service quality.
• Build strong supplier relationships and use them to get better terms. A recent example is our move to a new MSP portal for Exclaimer.
• Own forecasting and pipeline management, with regular trading updates to the SLT that give a clear, honest view of where we are and where we're heading.

About you

• You have a proven track record in sales, business development or commercial roles, ideally in IT, MSP or technical services.
• You sell on outcomes. You can talk about what a customer is trying to achieve and shape a proposition around it, rather than leading with product.
• You've led or mentored others, and you enjoy helping people do their best work.
• You're a confident negotiator with sound commercial judgement, and you're comfortable with pricing, margins and contracts.
• You build trust quickly with clients and suppliers at every level.
• You're a self-starter who takes an idea from first thought to delivery without waiting to be told.
• You can translate technical detail into clear commercial value.
• A full driving licence, and access to your own vehicle will be essential.

What's in it for you

• Business expenses fully covered, including client travel and entertainment, so you can get out and build relationships with customers and prospects
• Genuine scope to shape the role and build a team as 777 grows
• Healthcare benefits, including free counselling sessions
• 5 days' full sick pay after 6 months' service
• Quarterly socials, where the whole team gets together to celebrate wins and unwind, from meals out to bigger seasonal events
• Hybrid working