Administrative Assistant - #2157854

For questions about this job, contact:

Name. Emma Tunnacliffe

Position Quality Manager

Email [email protected]

Phone number 07899 021837 or 0113 20 64654


Shortlisting Date: 16/10/2026

Interview Date: 27/10/2026 & 28/10/2026

Job Summary

An exciting opportunity has arisen for an Administrative Assistant to join the existing Quality Team within Specialty and Integrated Medicine (SIM) Clinical Service Unit. We are small, experienced team who are motivated to work with our clinical teams to ensure we provide the best possible care to our patients. We are seeking an enthusiastic and motivated individual with excellent attention to detail to join our team.

The candidate will be responsible for providing administrative support to the Lead Nurses for Clinical Quality and Education and the Quality Manager. Responsibilities will include organisation of complex meetings, preparation of agendas, data sets and Powerpoint slides, and taking high quality, accurate minutes. The post holder will also be responsible for co-ordinating the CSU’s complaints, liaising with nursing, medical and management teams to ensure timely responses and feeding back at the weekly complaints huddle.

Applicants should have a broad range of administration skills, particularly the ability to take high quality, detailed minutes at speed, with excellent attention to detail. It is essential that the person is able to work under pressure, within a team and autonomously, and prioritise their work load accordingly with excellent organisational skills. The role requires extensive use of Microsoft Office applications such as Excel, Word and Powerpoint.

Are you passionate about making a difference? Are you looking for an opportunity to support our clinical teams in delivering excellent quality care? Do you have excellent administrative and organisational skills? If the answer is yes, we would love to hear from you.

For further information or an informal discussion about this position please contact:

• Emma Tunnacliffe, Quality Manager at [email protected]


• Luke White, Lead Nurse for Quality and Education at [email protected]

We look forward to hearing from you.

Within your application please provide as many examples as possible to demonstrate that you have the necessary skills and experience for this post.

Why you should join our Team

Specialty & Integrated Medicine (SIM) Clinical Service Unit (CSU)

Specialty & Integrated Medicine (SIM) is home to a variety of services at the Trust. There are wards covering the following specialties: General Medicine, Older People’s Medicine, Infectious Diseases/Travel Medicine, Diabetes and Endocrinology. We also have outpatient facilities for Diabetes, Endocrinology, Intravenous Antibiotics (OPAT), HIV and Sexual Health.

SIM CSU Quality Team

The team comprises of two Lead Nurses for Clinical Quality and Education, one Quality Manager and this post, Quality Governance and Complaints Co-ordinator. We are a small, friendly team who work closely together and share a passion for working with the wider SIM CSU teams to ensure our patients receive the best possible care.

What you will bring to the role

The role of the Administrative Assistant is to provide a comprehensive administrative support to the Quality Team and wider team in SIM CSU (where it is Quality Governance related). This includes (but is not limited to):

• Co-ordinating multiple meetings per month by booking meeting rooms, preparing and circulating agendas, preparing slides or other documents.


• Attending the meetings and producing high quality minutes in a timely manner.


• Collating and co-ordinating the CSU’s complaint responses and ensuring deadlines are met, liaising with the clinical teams to achieve this. Uploading action logs from complaints to Datix.


• Tracking patient safety reviews and investigations and uploading action logs to Datix.


• Providing administrative support to the Quality Manager and Lead Nurses for Clinical Quality in the oversight of the Quality Governance portfolio including:

• Complaints and PALS


• Incidents


• Duty of Candour


• Clinical guidelines/NICE guidance


• Friends and Family Test


• Audit


• Mortality and morbidity reviews

Assist and support the wider SIM CSU teams with Quality Governance related queries.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are.

Responsible

Open and Honest

One Team

Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People

Improvement and Innovation

Partnerships

Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.