Office Coordinator - #2167897
Hentons
The Opportunity
Note: This role will have a requirement to go into the office 5 days a week. As such any applicant for the role should understand and be comfortable with this requirement.
We are looking for an Office Coordinator who thrives on making things work brilliantly behind the scenes. Based in our London office, this role is at the heart of the business, ensuring the office runs smoothly while supporting teams across operations, IT, and systems. You’ll be instrumental in creating a workspace that feels professional, well-run, and welcoming for clients and colleagues alike. The role is varied, fast-paced, and offers the chance to make a meaningful impact every day.
Key Responsibilities
- Take full ownership of the day-to-day running of the office, ensuring a professional, well-organised, and efficient working environment at all times.
- Oversee reception and front-of-house activities, including visitor management, meeting room preparation, calls, post, couriers, and overall office presentation.
- Proactively identify operational issues and implement practical solutions to improve how the office functions.
- Manage office communications, shared calendars, and document handling to support smooth daily operations.
- Coordinate office upkeep, facilities maintenance, health, safety and environmental (HSE) requirements, stationery, kitchen supplies, and inventory control within budget.
- Manage relationships with building management and third-party suppliers, ensuring service standards are met and issues are resolved efficiently.
- Monitor office costs, manage invoices, and support budget tracking, renewals, and approvals.
- Support employee and visitor travel arrangements, including bookings and logistics.
- Assist with internal meetings, events, and social activities to enhance employee engagement and office culture.
- Support the administration and maintenance of business systems, including managing user access, permissions, and entitlements.
- Assist with employee onboarding and offboarding, ensuring workspaces, equipment, access, and systems are ready and coordinated.
- Maintain accurate operational documentation, procedures, and records, ensuring consistency and compliance.
- Continuously review and improve office processes, identifying opportunities to increase efficiency, reduce costs, and enhance the overall office experience.
- Provide general administrative and operational support on ad hoc projects and initiatives, working closely with the Operations team and key stakeholders to support business priorities
- What you’ll Bring
- Proactive, organised, and comfortable taking ownership of a broad operational role.
- Professional and confident communicator, able to engage effectively with clients, colleagues, and external providers.
- Detail-oriented, discreet, and capable of handling sensitive information.
- Comfortable working independently, solving problems, and managing multiple priorities.
Skills & Experience
- 2+ years’ experience in an office coordination, operations, customer service or administrative role
- Strong IT skills, including confident use with Microsoft Office.
- Excellent organisational, multitasking, and communication skills.
Why Join Us?
- Growth - Gain exposure across operations, systems, technology, and client-facing activity, offering strong development and progression opportunities.
- Collaborative Culture - Be part of a collaborative, people-focused business where your contribution genuinely matters.
- National Reach with Local Spirit - Enjoy the resources of a national practice while benefiting from the agility and culture of an independent firm.
- Award-Winning Reputation - Recognised among the UK’s Top 80 firms, we’re proud of our sustained growth, client relationships, and people-first ethos.
This is a unique opportunity for someone looking to build a long-term career in operations, offering hands-on experience, autonomy, and the chance to develop across office management, systems, and technology within a supportive environment.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
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