Sales Administrator - #2183740

Location: Leeds, UK. Hybrid Working model is available.

About Hisense

Founded in 1969, Hisense is a global technology company dedicated to making innovative, high-quality products accessible to consumers worldwide.

With a diverse portfolio spanning televisions, refrigeration, laundry and other home appliances, Hisense continues to expand its presence in the UK and international markets.

To discover more about Hisense UK, please visit our website Hisense UK About

About the Role

This role is to assist our Account Managers in the sales admin duties and to coordinate with the Finance team on the process of Debit Notes. If you are an experienced administrator who has a high level of attention to detail and able to work under strict deadlines, this role might be for you!

Responsibilities

• Provide day-to-day administrative support to Account Managers in managing key customer accounts.
• Act as a liaison between customers and internal teams, ensuring queries and requests are handled efficiently.
• Process account debit notes and claims accurately, in line with internal procedures and business deadlines.
• Maintain and update accrual trackers, ensuring accurate recording of claims and related financial information.
• Coordinate with the Finance team to investigate and resolve disputed claims in a timely manner.
• Support the preparation and maintenance of regular account reports, including Statements of Account (SOA), trackers and customer confirmation forms.
• Monitor and maintain accurate financial records, including customer net turnover and rebate targets.
• Provide administrative support to the Finance team and assist with internal and external finance-related queries.
• Conduct market research and analysis, sharing relevant findings with Account Managers.
• Maintain positive working relationships with customers and internal stakeholders, ensuring a high standard of service.

Key Requirements

• Previous experience in a similar role within a sales/finance environment would be advantageous.
• Able to demonstrate excellent attention to detail and level of accuracy.
• Able to demonstrate good numeracy and analytical skills.
• Excellent communication skills both written and verbal.
• Ability to maintain relationships at all levels within the business and our customer base.
• Proficiency in Microsoft Office, particularly Excel.

Benefits Include, But Are Not Limited To:

• Competitive salary
• Workplace pension
• 25 days of holiday plus Bank Holidays
• In-house learning platform, develop your skills for your career and your role
• Long service awards
• Salary sacrifice schemes
• Discounts on Hisense products
• Access to a shopping discount portal
• Restaurant and café discounts at our Leeds office
• Free onsite parking

IMPORTANT NOTICE

• We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.

• As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.

• By submitting your application, you acknowledge that your personal data will be processed for recruitment and selection purposes in accordance with applicable UK data protection legislation. We may retain your application information for up to 24 months following the conclusion of the recruitment process to maintain appropriate recruitment records and, where applicable, consider you for future opportunities, unless a longer retention period is necessary and permitted by law. Your personal data may be shared with affiliated companies within the Hisense Europe Group where necessary to support the recruitment process. We use TestGorilla as a third-party recruitment and assessment platform to manage applications and conduct assessments for selected candidates. For further information about how we collect, use, share, and retain your personal data, and your rights under data protection law, please refer to our External Privacy Notice. For any questions regarding the processing of your personal data or to exercise your data protection rights, please contact [email protected].