Account Manager - #2184149

The Position

As an Account Manager, and reporting directly to the Account Directors and Managing Director, you will be responsible for overseeing the development and execution of effective marketing strategies for our clients across a diverse range of sectors, including B2B and B2C.

Our primary focus is to understand our clients' businesses and identify opportunities for growth. To achieve this, you will work closely with our team of account executives, creative experts, web developers and digital managers. Your responsibility will be to deliver high-quality work that meets client goals and expectations.

As the primary point of contact for our clients, you will have effective communication skills and the ability to lead presentations and meetings with confidence. You will be adept at managing client accounts, coordinating with internal teams, and ensuring that campaigns are executed seamlessly across multiple channels.

To be considered for this role, you should possess a proven track record in account management, with experience working in a similar role within a marketing agency.

You will have a deep understanding of the full marketing mix. Additionally, you should have strong organisational skills, a keen attention to detail, and the ability to work under pressure to tight deadlines.

A strong understanding of websites and previous experience on end-to-end web projects is beneficial.

 Responsibilities

• Operate as the point of contact for assigned clients and ensuring clients receive requested products and services in a timely fashion.
• Creating, developing, and optimising effective strategies
• Producing engaging, clear & concise copy for campaigns
• Ensuring that campaigns are aligned across multiple channels.
• Planning and managing workload, briefing teams and liaising with the creative and web development teams in line with the direction and requirements of the wider agency
• Quality control – proofing work to make sure it’s of the highest standard and devoid of errors
• CMS updates - working on web-based Content Management Systems (primarily WordPress) adding blog content, updating pages, adding in basic meta etc (training given as required
• Reporting – creating and presenting monthly client results reports that include overall trends and actionable opportunities
• Managing projects within client relationships, working to carry out client goals while meeting company goals
• Coordinate with staff members working on the same account to ensure consistent service

Skills and Competencies:

• Strong understanding of marketing principles and tactics.
• Excellent verbal and written communication skills.
• Proficiency in CRM software, social media platforms, and analytics tools.
• Ability to manage multiple projects and deadlines effectively.
• Strong analytical skills and creative problem-solving abilities.
• High attention to detail and organisational skills.

Personal Attributes:

• Proactive, self-motivated, and results-driven.
• Team player with the ability to work collaboratively in a fast-paced environment.
• Adaptable and open to feedback.
• Strong interpersonal skills for building and maintaining relationships.

Why choose Fantastic?

• Genuine opportunities to progress and develop skills
• Regular company socials
• Vibrant office space (that is dog-friendly too!)
• £1,000 bonus for referring new recruits
• Inspiring agency-wide lunch and learn session that span from industry leading experts in social media, planning, digital marketing and personal brand.
• Joining a team of 27 enthusiastic, creative, and fun people, who work hard and play hard.

The Fantastic perks

• Pensions contribution
• Full-day holiday on birthday – enjoy a day off on your birthday, without it being deducted from your holiday allowance
• Early finish on a Friday
• Friday beers / drinks
• 2-3 staff social events per year. Previous socials have included, Pinot & Picasso, Flight Club, Go Ape, Quiz nights
• Breakfast cereals, sweets and treats provided
• Free coffee from our barista-style coffee machine
• Surprise & delight ad-hoc rewards (Anything from flowers to a meal out, on us)
• Free invites to awards, networking events plus sports events including football matches
• Dedicated £500 training budget per year per employee

Additional Benefits available to all full-time, permanent members of staff

• Death In Service: A tax-free lump sum payment equivalent to 3x their basic annual earnings should an employee pass away for any reason.
• Income Protection: Sick pay of 60% of basic annual salary, in the event of a medical condition which results in time off work, for up to 24 months or return to work. Subject to an initial deferment period.
• Critical Illness: A lump sum of 1x basic annual salary payable upon diagnosis of a defined illness.

Company Description

Fantastic Media is a strategic full-service marketing agency based in Leeds, with all core capabilities under one roof. Guided by the philosophy of “People, Results, Value,” the agency focuses on building strong client relationships and delivering measurable outcomes. Team members collaborate closely with an enviable client base across sectors, developing strategies that clearly demonstrate return on investment. Fantastic Media is committed to providing outstanding value for money while fostering a supportive, results-driven environment for its people.