Client Manager (Account Manager) - Technology Consultancy - #2192071

Client Manager | Digital & Technology Services Consultancy

Salary: £60,000 to £80,000

Location: Leeds HQ - (options for hybrid 2 days per week to 2x per month in office - depending on the right candidate and circumstances)

TrueNorth is recruiting a Client Manager for a business delivering digital, technology and change services.

You’ll take ownership of a portfolio of client accounts, building trusted relationships and taking responsibility for commercial performance, delivery success and client satisfaction.

This will suit someone who enjoys understanding a client’s priorities, working closely with delivery teams and identifying opportunities to develop lasting partnerships.

What you’ll be doing

• Managing several small to medium client accounts, keeping commercial and delivery activity aligned.

• Building strong relationships with stakeholders and becoming a trusted point of contact.

• Developing account plans and identifying opportunities to grow existing relationships.

• Managing statements of work, pricing, forecasting and account profitability.

• Working alongside delivery teams and technical specialists to achieve client outcomes.

• Running client reviews, spotting risks early and resolving issues openly.

You’ll manage your accounts independently, with senior support available for complex commercial discussions and escalations.

What we’re looking for

• Experience managing client accounts within digital, technology, consultancy or change services.

• A track record of building trusted relationships and growing existing accounts.

• Commercial confidence, including experience with statements of work, pricing, margins and forecasting.

• An understanding of how technology and change programmes are delivered.

• The ability to communicate confidently with client stakeholders, delivery teams and technical colleagues.

• Strong organisation and sound judgement across multiple accounts and competing priorities.

Experience working with UK public sector clients or procurement frameworks would be useful.

Interested?

Apply through LinkedIn or contact Usman Shahid at TrueNorth for a confidential conversation and further details.