Credit Controller - #2192467

Contract type: 12-month fixed-term contract (maternity cover)

Hours of work: 08:45 -17:30 with 45 mins lunch break, Monday to Friday

Location: Leeds, UK. Hybrid Working model is available

About Hisense

Founded in 1969, Hisense is a global technology company dedicated to making innovative, high-quality products accessible to consumers worldwide.

With a diverse portfolio spanning televisions, refrigeration, laundry and other home appliances, Hisense continues to expand its presence in the UK and international markets.

To discover more about Hisense UK, please visit our website Hisense UK About

About the Role

We are looking for a highly organised and detail-oriented Credit Controller to join our Finance team at Hisense UK on a 12-month fixed-term contract to provide maternity cover.

The successful candidate will be responsible for supporting day-to-day credit control activities, including managing customer accounts, processing payments, monitoring outstanding balances and resolving customer queries. The role involves working closely with internal teams and customers to ensure accurate financial records and timely payments.

Key Responsibilities

• Process and issue customer invoices and credit notes accurately and promptly through the company's system.
• Prepare and distribute monthly customer account statements.
• Maintain customer accounts, ensuring accurate records of invoices, payments, outstanding balances and account adjustments.
• Post and allocate customer payments accurately in SAP, ensuring customer accounts are kept up to date.
• Support the Credit Control team in monitoring outstanding balances and following up on overdue payments.
• Respond to customer enquiries regarding invoices, payments, account balances and statements.
• Investigate and resolve customer queries relating to shortage claims, pricing discrepancies, overcharges and other account-related issues.
• Work closely with the Sales and Finance teams to investigate and resolve customer deductions, debit notes and disputed amounts.
• Provide day-to-day administrative support to the Credit Control team, including maintaining records, preparing reports and updating account information.
• Assist with other credit control and accounts receivable duties as required to support the smooth operation of the Finance department.

Key requirements

• Previous experience in credit control, accounts receivable, finance administration or a similar role.
• Good understanding of customer account management, invoicing and payment processing.
• Experience using SAP or similar accounting systems would be advantageous.
• Proficiency in Microsoft Office, particularly Excel.
• Strong numerical skills with excellent attention to detail and accuracy.
• Good communication and interpersonal skills, with the ability to liaise professionally with customers and internal teams.
• Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
• A proactive and problem-solving approach to resolving customer queries and payment discrepancies.
• Ability to work both independently and collaboratively within a team.

Benefits Include, But Are Not Limited To:

• Competitive salary
• Workplace pension
• 25 days of holiday plus Bank Holidays.
• In-house learning platform, develop your skills for your career and your role.
• Salary sacrifice schemes
• Discounts on Hisense products
• Access to a shopping discount portal
• Restaurant and café discounts at our Leeds office
• Free onsite parking

IMPORTANT NOTICE

• We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.

• As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.

• By submitting your application, you acknowledge that your personal data will be processed for recruitment and selection purposes in accordance with applicable UK data protection legislation. We may retain your application information for up to 24 months following the conclusion of the recruitment process to maintain appropriate recruitment records and, where applicable, consider you for future opportunities, unless a longer retention period is necessary and permitted by law. Your personal data may be shared with affiliated companies within the Hisense Europe Group where necessary to support the recruitment process. We use TestGorilla as a third-party recruitment and assessment platform to manage applications and conduct assessments for selected candidates. For further information about how we collect, use, share, and retain your personal data, and your rights under data protection law, please refer to our External Privacy Notice. For any questions regarding the processing of your personal data or to exercise your data protection rights, please contact [email protected].