HR & Employment Law Specialist - #2192731

HR & Employment Law Specialist

Location: Hull or Leeds (Hybrid Working Available)

We are looking for an HR & Employment Law Specialist to join my clients Legal Advice Service team. In this role, you will provide clients with expert support, guidance and education on a wide range of employment law and HR matters.

You will deliver accurate, tailored advice via telephone and email, helping clients navigate both routine and complex employment issues. Experience promoting digital HR or legal solutions would be advantageous.

This is a supportive and client-focused role, ensuring the effective management of client matters in line with service standards, policies, procedures and agreed scope of services. You will play a key role in delivering an efficient, high-quality service while identifying opportunities for continuous improvement.

About the Role

• Providing tailored employment law and HR advice to clients by telephone and email, ensuring all interactions are accurately recorded on internal systems.
• Signposting clients to relevant digital tools and resources to enhance the support provided.
• Maintaining high-quality standards in accordance with quality assurance requirements, policies and procedures.
• Working professionally and ethically, adhering to relevant regulatory and professional standards, including those of the SRA and CIPD where applicable.
• Continuously developing knowledge and skills to ensure the delivery of high-quality advice.
• Identifying matters that fall outside your area of expertise and ensuring appropriate referral to specialist teams where required.
• Sharing knowledge, expertise and best practice with colleagues to support service delivery and team development.
• Supporting business development and marketing activities, including webinars, seminars and training events.
• Contributing to the development of new services, products and content, while supporting the maintenance and enhancement of existing resources.

About You

The successful candidate will be hardworking, enthusiastic and committed, with excellent communication and organisational skills. You will be proactive, adaptable and comfortable working in a fast-paced environment.

You will also have:

• CIPD Associate level (Level 5 minimum), or equivalent professional experience.
• Experience working within a busy and varied HR environment.
• Strong knowledge of employment law and HR best practice.
• Experience using case management systems, ideally Salesforce, would be advantageous.
• Excellent written and verbal communication skills.
• Strong attention to detail and the ability to manage multiple priorities effectively.

What they Offer

They believe people perform at their best when they feel supported, connected and empowered. We foster a collaborative environment that encourages knowledge sharing, innovation and professional development.

They operate a flexible, hybrid working model, allowing you to split your time between home and the office in a way that works best for you and the business.

In addition, they offer a comprehensive benefits package:

• Private pension scheme
• Private medical insurance
• Generous annual leave entitlement
• Flexible and hybrid working arrangements
• Professional development opportunities
• Employee wellbeing initiatives
• Additional benefits and reward programmes

If you are passionate about employment law and HR and enjoy helping organisations navigate workplace challenges, we would love to hear from you.