Customer Service Advisor - #2193956

Venn Group


Date: 1 hour ago
City: Leeds
Salary: £25,500 / year
Contract type: Full time
Venn Group

Customer Service Advisor

Leeds (Hybrid) | Competitive Salary

We're working with a private organisation recruiting for a Customer Service Advisor to join a friendly and growing team.

Key Responsibilities

  • Handling inbound customer and technician calls
  • Responding to email enquiries
  • Booking repairs and providing updates
  • Investigating and resolving customer complaints
  • Liaising with internal teams to ensure excellent service
  • Managing customer records and quotations

About You

  • Previous customer service experience
  • Excellent communication and listening skills
  • Strong organisation and attention to detail
  • Confident using IT systems
  • Able to multitask and work effectively within a team

Benefits

Hybrid working

25 days holiday + option to earn/buy more

Annual salary reviews

Private medical insurance

Pension scheme

Free parking

Cycle to Work & Gym-Flex schemes

Full training provided


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