Account Manager - #2195063
Wolfenden
Account Manager | Client Partners
Location: Leeds (Hybrid, just one office day per week)
Working pattern: Full-time, 4.5-day working week
We're looking for an Account Manager to join our growing Client Partners team at Wolfenden.
We're a Leeds-based digital marketing agency working with ambitious brands to deliver meaningful business growth through integrated digital marketing strategies.
Our approach is built around strong client relationships, honest advice and a genuine understanding of the businesses we work with. We're looking for someone who shares that approach and wants to play an important role in shaping the success of our clients.
This could be a great opportunity for an experienced Senior Account Executive ready to take the next step, or an existing Account Manager looking for greater ownership, variety and opportunities to develop.
The Role
As an Account Manager, you'll take ownership of a portfolio of clients, building strong relationships and working closely with our specialist teams across Organic Strategy, Organic Authority & Digital PR, Paid Media, Organic Social and Data & UX.
You'll be responsible for understanding your clients' businesses, helping shape their digital marketing strategies and ensuring our work delivers against their commercial objectives.
Key responsibilities include:
- Managing day-to-day client relationships, becoming a trusted extension of their marketing teams.
- Developing a detailed understanding of each client's business, objectives, challenges and opportunities.
- Working with our specialist teams to coordinate integrated digital marketing activity and ensure campaigns are delivered effectively.
- Reviewing performance, identifying opportunities and providing proactive recommendations to support client growth.
- Leading client meetings, reporting and regular strategic conversations.
- Ensuring internal teams have clear briefs, priorities and objectives.
- Building long-term client partnerships through clear communication, collaboration and a genuine commitment to delivering results.
About you
We're looking for someone who's commercially curious, organised and confident building relationships with clients and colleagues.
Ideally, you'll bring:
- Experience in a client-facing role within a digital marketing agency, at Account Manager or experienced Account Executive level.
- Strong communication and relationship-building skills.
- The ability to manage multiple client accounts, priorities and deadlines.
- Confidence interpreting performance data and translating it into meaningful insights for clients.
- Supporting quarterly and annual planning, working with channel specialists to identify opportunities for growth.
- Providing guidance and support to junior members of the Client Partners team, helping develop their confidence and account management skills.
- A proactive approach, with the confidence to challenge thinking, contribute ideas and identify opportunities.
- A genuine interest in understanding different businesses and helping them grow.
You don't need to be a technical specialist across every digital channel. What matters is your ability to understand the bigger picture, bring the right people together and ensure our clients receive the best possible advice and support.
Why Wolfenden?
We're proud of the team and culture we've built. We want people to enjoy their work, feel supported in their development and have the opportunity to make a genuine contribution.
Some of the benefits of joining us include:
- 4.5-day working week to support a better work-life balance.
- Hybrid working, with just one day per week required in our Leeds office.
- Flexible working hours.
- Annual leave increasing with service, plus Christmas office closure and your birthday off.
- Private healthcare through Vitality.
- Enhanced pension contributions.
- Enhanced maternity and paternity packages.
- Dedicated training and development budget.
- Bonus and employee recognition schemes.
- A friendly, collaborative and dog-friendly office in central Leeds.
You'll be joining a supportive team with the opportunity to work across a diverse range of clients, learn from experienced digital specialists and develop your career as the agency grows.
Interested?
Whether you're actively looking for your next move or simply open to hearing about new opportunities, we'd love to hear from you.
Apply through LinkedIn or find out more about the role here:
- https://wolfenden.agency/careers/account-manager/
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