PCS Systems & Training Specialist - #2195346
St Mary's Care Homes
PCS Systems & Training Specialist (Super User)
Salary: Dependent on experience
Location: Travel across homes within the group – ideally West Yorkshire or East Yorkshire
About the Role
St Mary's Care Group is looking for an experienced Person Centred Software (PCS) specialist to maximise the use and effectiveness of PCS across our care homes.
We are looking for someone who knows PCS inside out, understands its full capabilities and can help our teams get the very best from the system.
You will act as our internal PCS expert, using its functionality and reporting tools to improve system usage, analyse information, identify trends and highlight opportunities for improvement.
A key part of the role will be training, coaching and supporting colleagues across our homes, building their confidence and ensuring PCS is being used effectively and to its full potential.
The Role
Working across our care homes, your responsibilities will include:
- Acting as the group's PCS Super User and internal system expert.
- Maximising PCS functionality, features and reporting capabilities.
- Identifying underused functions and helping teams get more from the system.
- Extracting and interpreting PCS data to identify trends, patterns, gaps and potential risks.
- Using reporting and information to highlight areas for improvement and support better decision-making.
- Working with Home Managers, Clinical and Quality Teams to implement improvements.
- Delivering hands-on training, coaching and ongoing support to colleagues at all levels.
- Supporting new starters and developing the confidence and competence of existing PCS users.
- Promoting consistency in care planning, risk assessments, daily recording and documentation across our homes.
- Sharing best practice and keeping up to date with new PCS developments and functionality.
This is a hands-on role involving travel across our homes, working directly with teams to improve their knowledge, skills and use of PCS.
About You
Extensive, hands-on experience of Person Centred Software (PCS) is essential. We are looking for a true PCS expert, not a general data analyst or someone whose experience is limited to other electronic care planning systems.
You will have:
- Advanced knowledge of PCS functionality, features and reporting tools.
- Experience using PCS within residential and nursing care homes.
- The ability to demonstrate and teach others how to use PCS to its full potential.
- Experience delivering training, coaching and supporting colleagues with different levels of IT ability.
- The ability to extract and interpret PCS information, recognise trends and identify opportunities for improvement.
- A good understanding of electronic care planning, risk assessments and care documentation.
- Excellent communication skills and a proactive, patient and approachable manner.
- A willingness to travel across our care homes.
The three essential elements of this role are:
- PCS expertise – knowing the system inside out and understanding how to maximise its functionality.
- Training and development – teaching and coaching others to use PCS confidently and effectively.
- Reporting and insight – using PCS data and reporting tools to identify trends, gaps and opportunities for improvement.
Why Join St Mary's Care Group?
This is an opportunity to become the group's go-to PCS expert, working with teams across our homes to improve system usage, develop colleague knowledge and use technology more effectively to support care quality.
If you are passionate about PCS, enjoy sharing your knowledge and can help others unlock the full potential of the system, we would love to hear from you.
Salary dependent on experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Head of Hospitality & Lifestyle