IAM Programme Benefits Manager - #2196475

Duration: ASAP until June 2027

We are looking for an experienced Benefits Manager to support a major NHS Identity and Access Management (IAM) programme.

This is a senior, hands-on role, working primarily across the Single Sign-On programme, with the potential to expand into the wider IAM Product and Service team.

You will take ownership of identifying, defining, tracking and evidencing programme benefits, ensuring investment delivers measurable value across NHS organisations, NHS England and wider stakeholders.

The role requires someone pragmatic, self-starting and inquisitive, who can work collaboratively and confidently within a complex programme environment.

• Develop and maintain benefits management strategies, frameworks and realisation plans across the IAM portfolio.

• Establish benefits baselines, KPIs, targets and measures aligned to programme objectives and business cases.

• Identify and model quantitative and qualitative benefits, including productivity, cost avoidance, efficiency, workforce experience and risk reduction.

• Work with operational, technical and finance stakeholders to validate assumptions and benefits forecasts.

• Track delivery against agreed targets, producing dashboards and reports for Programme Boards, SROs and senior stakeholders.

• Engage with NHS trusts, workforce programmes, operational teams and suppliers to gather and validate evidence of realised benefits.

• Facilitate workshops and support programme teams in embedding benefits-led decision making.

• Maintain benefits registers, profiles and supporting documentation, providing challenge and assurance around forecasts and assumptions.

• Support business case development and post-implementation benefits reviews.
  
  

• Proven experience leading benefits management across large-scale digital transformation programmes.

• Strong expertise in benefits modelling, forecasting and realisation.

• Experience developing business cases and investment appraisals.

• Excellent stakeholder management and workshop facilitation skills.

• Experience producing executive-level reporting for senior leadership.

• Strong analytical skills, including financial modelling, KPI development and benefits tracking.
  
  

• Experience within NHS England, NHS trusts or the wider health and care sector.

• Knowledge of Identity and Access Management, workforce onboarding or digital identity services.

• Understanding of HM Treasury Green Book principles and NHS business case methodologies.

• Experience supporting productivity and workforce transformation programmes.
  
  

You will establish and maintain the benefits management framework across the programme, including the benefits strategy, realisation plans, registers, KPI framework, tracking dashboards and executive reporting.

You will also ensure benefits are supported by robust evidence, independently auditable and clearly linked to programme outcomes.