Receptionist - #1655469

The role

We are seeking a proactive Receptionist to join our dynamic Property and Workplace Team. In this role, you will pay a pivotal role in delivering exceptional client service and ensuring the smooth operation of our reception area and client suite. Your responsibilities will include front of house duties, event coordination, maintaining high standards of presentation. Flexibility are key as you’ll also assist with various tasks within the Workplace Team.

The team

The Property and Workplace Team is the integration of processes within and organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities. This encompasses multi-disciplinary activities within the built environment and the management of their impact upon the people and the workplace. Effective workplace management, combining resources and activities, is vital to the success of any organisation.

Shoosmiths is committed to protecting the environment by demonstrating high standards of environmental responsibility in all our operations and minimising the environmental impacts associated with our activities, products, and services. We have set a goal for our operations to achieve net zero status by 2030 and for our entire business to reach net zero by 2040 which will only be achieved with the support of all our employees. Our Property and Workplace Team play an integral part of achieving these goals by being responsible for Shoosmiths property strategy, space management and contract management.

The firm

Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve ‘Platinum Standard’ Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm.

We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits.

Main Responsibilities

• Great and assist visitors at reception, maintaining a professional and welcoming environment
• Coordinate events from inception to completion, ensuring seamless execution
• Ensure the client suite décor and furniture are always presented to a high standard
• Set up meeting rooms, ensuring catering and refreshments are presented to a high standard and ensuring allergies and dietary requirements are handled correctly.
• Handle calls and emails promptly and professionally
• Complete all health and safety paperwork and procedures diligently
• Liaise with ground floor security and workplace staff for smooth operations.
• Set up meeting spaces according to requirements
• Ensure all AV/VC equipment is functioning properly
• Provide IT assistance and support as needed
• Receive training in fire marshal and first aid duties
• Assist with ad hoc tasks to support the smooth running of the Property and Workplace Team.
• Any other duties as reasonably requested from time to time.
  
  

Skills And Qualifications

• Proven ability to deliver high quality customer service ideally in a large client suite environment.
• Experience in working within the Legal or Financial Industry, with a strong focus on event management
• Excellent organisational skills, attention to detail, and ability to manage multiple tasks simultaneously
• Excellent personal presentation and professional demeanour.
• Strong communication skills with the ability to adapt to different situations
• Adaptable attitude with a collaborative approach to teamwork
• Accuracy and attention to detail, even under pressure
• Self-Confidence and initiative in problem solving
• High level or proficiency in Outlook, Word, and Excel
• Confidence n setting up and troubleshooting AV/VC Equipment
• Manual handling furniture and equipment will be a requirement, training will be provided
• Positive, proactive attitude, and ability to work under pressure.
• Flexibility to assist with out of hours events as needed.
  
  

Equal opportunities

Our approach to our people is underpinned by our approach to diversity, inclusion and well-being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.

This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.