Student Services Officer (Fixed term to 29/05/2026) - #1690599

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

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Leeds Beckett University is seeking a friendly, enthusiastic, and highly customer-focussed individual to work within our Student Services Centres.

The role holder will join the Student Services Directorate, providing a range of proactive advice and administrative support to students, staff and visitors, through a range of interventions, including telephone, email, frontline delivery and campaigns.

This is an exciting opportunity to make a real difference and become part of a highly motivated and progressive team within Student Services.

The ideal applicant will have experience working within a busy customer-focused environment or higher education. They will be a strong team player, have excellent communication skills, and be passionate about the delivery of outstanding customer service and continuous improvement.

You should be a flexible individual who can work across our two campuses in the city centre and Headingley. The role requires onsite working during our opening hours between 9 and 5 Mon-Fri. We are unable to offer remote or flexible working.

Please take time to read the guidance on how to complete the job application. We will be unable to shortlist incomplete or incorrectly completed applications.

Interested applicants can find out more about the team by visiting our dedicated webpage. or by contacting Nate Gall (Student Life Coordinator) at ******@leedsbeckett.ac.uk .

If you’re looking to join a friendly, supportive, and creative team, dedicated to ensuring students are at the heart of everything we do, we’d love to hear from you.

Working here means you’ll have access to a wide range of benefits including our generous pension schemes, excellent holiday entitlements, flexible working, reduced study fees, subsidised fitness facilities and a lot more.

We welcome applications from all individuals and particularly from black and minority ethnic candidates as members of these groups are currently under-represented at this level of post. All appointments will be based on merit.