Hotel Receptionist Evenings and Nights - #1691361

Job Description Hotel Receptionist Evenings and Nights Location Leeds :

We are now looking for a Evening and occasional Nights Receptionist to join the team at Quebecs Luxury Apartments, Leeds City Square.

You are the first impression a guest will have upon arrival at the hotel so providing a warm, friendly, helpful welcome is essential. Please note this is not an Administration/office role it is first of all a customer service role in the Hotel industry. Therefore, the role is suitable for an individual seeking flexible shift work, working any 5 days from 7, with shift times typically being 2.30pm-10.30pm and night shifts 10.30pm - 7.00am.

Job Responsibilities:

• Welcoming guests


• Checking in and check out guests


• Carrying out requests


• Making reservations


• Handling guest billing and payments


• Provide a consistently excellent level of guest service in ensuring that all guests receive special attention and recognition.


• To be knowledgeable with local area, events, restaurants, attractions and to be able to offer this information to our guests pro-actively


• To understand health & safety and fire regulations

To be successful in this role, you must be able to multitask effectively whilst delivering excellent customer service.

Candidate Requirements:

• Be of a friendly and polite disposition


• Good written and oral communication skills


• Be computer literate


• Able to work shifts, weekends and Bank Holidays


• Able to work independently with little or no supervision


• Work experience in the Hotel industry (desirable)

Job Type: Permanent

Pay: £12.25 per hour

Schedule:

• 12 hour shift


• 8 hour shift


• Weekend availability

Work Location: In person