Sales Assistant - #1703646

Are you looking for a rewarding role with a company that is recognized as an Outstanding Company to work for by Best Companies Ltd? Do you want to work for an organization that cares passionately about its colleagues, stakeholders, and the planet, and has recently received the Charity Retailer of the Year award? If so, we want to hear from you!

We are seeking an enthusiastic Sales Assistant to support our Shop Manager and volunteer team in delivering excellent service and maintaining high standards. If you have customer-focused experience, a friendly attitude, and a desire to make a positive impact, this could be the perfect role for you.

1. Maintain visual merchandising standards throughout the shop.


2. Assist customers from entry to purchase, providing excellent service.


3. Promote and explain Gift Aid and other promotions.


4. Handle all company paperwork, including cashing up and banking.


5. Support volunteer training and development.


6. Sort and prepare donated stock for sale.


7. Travel to other shops if required.


8. Support health and safety and best practice in the shop.


9. Manage daily shop operations and volunteers in the absence of the Shop Manager.


10. Reflect the company's values through personal conduct.

• Resilient, supportive, and enthusiastic.


• Possesses excellent customer service skills.


• Motivated to make a positive difference.


• Prides themselves on high standards and adaptability.


• Has an interest in environment and sustainability.


• Engaging personality with a drive to succeed.

Hours are on a shift basis from Monday to Saturday. All key responsibilities and skills are detailed in the Job Description upon application.

Our colleagues share their experiences:

'Working at SATCoL is incredibly rewarding, with a supportive environment that makes every day fulfilling.' – LF

'SATCoL cares deeply, and I am proud to be part of this company.' – KB

'Supporting humanitarian efforts while being part of a dedicated team is truly rewarding.' – GT

We are an equal opportunities employer and encourage applications from all backgrounds. Please note, the application closing date may be sooner in some circumstances.

• Starting annual leave of 26 days plus bank holidays, with options to buy extra leave.


• Virtual GP service with 24/7 access for consultations.


• Defined contribution pension scheme with company contributions and life assurance.


• Colleague discounts of 25% on all full-priced products.


• Commitment to colleague wellbeing and support.

• Be part of a growing company supporting vital community work.


• Work for an organization that values sustainability, reuse, and recycling.


• Contribute to raising over £80 million for The Salvation Army in the past decade.


• Enjoy a positive, inclusive culture driven by our core values: Compassion, Accountability, Respect, and Equality.


• Opportunities for personal growth and internal promotion.


• Collaborative and inclusive team environment.

We also share stories from colleagues about why they love working here, highlighting the rewarding nature of our work and supportive culture.

Join us in making a difference—apply today!