Lead Service Desk Engineer - #1704944
G.Digital
Lead Service Desk Engineer | £65K–£70K | Hybrid (LEEDS)
We’ve just partnered with one of the biggest tech names in global sports betting and they’re on the hunt for a Lead Service Desk Engineer to be a core part of their Leeds team!
This one’s for the IT leaders who don’t just solve problems, they build teams, shape processes, and bring keep operations running smoothly at scale.
What’s in it for you?
- £65K–£70K
- Hybrid working (1x per week in Leeds office)
- True ownership of the UK/EU service desk strategy
- Leading and mentoring a high-performing Service Desk team
- Plenty of room to grow and make your mark
- Diverse and international culture embracing the global community
What you’ll need:
- Experience leading a busy, multi-region IT Service Desk
- Strong knowledge of Windows 10/11, M365, Active Directory, Azure AD, and ServiceNow
- ITIL Foundation (v4 preferred)
- Excellent comms + a calm, methodical approach to incidents
- Comfortable managing SLAs, KPIs, and working across departments
You'll be the go-to for incident management, SLA delivery, and service excellence across a complex, fast-moving environment, think high volume, high energy, and big tech impact
Got a background leading Service Desk teams, Infrastructure management in scale-up or enterprise environments? Know your ITIL from your elbow?
Apply with your CV and Let’s discuss
**********@g-digital.co.uk
07368 458897
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume