PT Bell Attendant - #1709838
Accor Hotels
From our dazzling location in the heart of Miami, Ennismore offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our team as a Bell Attendant, located at SLS LUX, Miami. JOIN THE TEAM TODAY!
Job Description
Job Purpose: The Bell Attendant is responsible for greeting guests, assisting with transportation, providing local information, and handling luggage in a courteous and professional manner.
Duties & Functions:
- Greet guests and manage luggage retrieval
- Escort guests to rooms, explain amenities, promote hotel outlets
- Deliver and retrieve luggage, messages, packages, and fulfill guest requests
- Ensure safe storage of luggage and maintain cleanliness of storage areas
- Provide knowledgeable information about the hotel and local area
- Drive safely, keep incident records, and ensure guest safety during travel
- Offer friendly, attentive service and perform additional duties as assigned
Additional Responsibilities
- Communicate effectively with team and guests
- Remain calm during emergencies and busy periods
- Make informed decisions and adapt procedures as needed
Operational Compliance
- Adhere to health, safety, hygiene, maintenance, emergency, and licensing policies
Supportive Functions
- Attend meetings, participate in community events, and use departmental systems
- Maintain a clean work environment and handle confidential documents securely
- Perform other duties as assigned and demonstrate leadership qualities
Other Duties
Support company culture, ensure attendance, and adapt to varying schedules due to industry cycles.
Safety Requirements
Use PPE as required, report issues, and lift heavy packages safely.
Grooming/Uniforms
Maintain a neat appearance; specific uniform guidelines will be provided during orientation.
Additional
Knowledge of additional languages is preferred.
Qualifications
- High School Diploma or equivalent
- 1-2 years in a customer-facing role, preferably in upscale hotels
- Friendly, detail-oriented, and able to multitask
- Strong communication skills in English
- Ability to work indoors and outdoors, standing or walking for long periods
#J-18808-Ljbffr
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume