Administrator - #1748148

Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey

Job Description

• Answering Inbound Calls From Customers And Dealing With General Enquiries
• Providing A Friendly And Helpful Service, Displaying A Passion For Customer Service
• Accurately Updating And Maintaining An In - House System, Processing Mid-Term Adjustments And Cancellations On Existing Policies
• Collecting Payments For Amendments Or Missed Direct Debit Payments
• Solving Customer Queries Throughout The Life Of Their Policy And General Administration
• Document Processing, Letter Writing, Dealing With The Setting Up/Cancellation Of Direct Debits
  
  

Qualifications

• Good customer service and communication skills
• Good organisation skills and ability to multitask with good attention to detail
• Good knowledge of Microsoft Office Products
• An ability to demonstrate initiative in problem-solving
• Used the CRM Acturis before (not essential but preferred)
  
  

Additional Information

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
  
  

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits,

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note To Recruitment Agencies

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.