Depot Administrator - #1779164

James Kemble, a proud part of the Uniserve Group, is a leading provider of comprehensive logistics and supply chain solutions. We are committed to delivering excellence for our customers through efficient operations and strong relationships.

The Role: Based at our Leeds facility, the Depot Administrator will be instrumental in maintaining and further developing quality relationships with our existing customers and our dedicated Transport team. This vital role involves ensuring a seamless flow of information in both directions - from customers to the Transport team and vice versa - to support efficient and effective logistics operations.

Key Responsibilities:

• Maintain and nurture effective relationships with both customers and the internal Transport team.
• Provide an exceptional level of communication, ensuring clarity and professionalism in all interactions.
• Engage directly with customer teams, efficiently answering questions, resolving issues, and providing timely updates.
• Collaborate closely with the Transport team to ensure effective communication and coordination of activities.
• Accurately input bookings into the Transport Management System (TMS).
• Proactively chase and obtain Proof of Delivery (POD), Consignment Note (CMR), and any other required paperwork.
• Ensure that costings are accurate and that all financial processes are adhered to where required.
• Complete any other duties as reasonably requested by the Management Team to support the depot's operations.
  
  

Experience & Requirements:

• Proven experience within a customer service background is essential.
• Proficiency in Microsoft Office Suite, including PowerPoint, Word, and Excel.
• Exceptional attention to detail, supported by high-quality written and verbal communication skills.
• Demonstrated ability to adapt to changes within a dynamic work environment.
• A proactive and effective problem-solver with a solution-oriented approach.
• Excellent multitasking skills, with the ability to manage multiple priorities simultaneously.
• Ability to work effectively under pressure, coupled with strong organisational skills and the capability to meet deadlines consistently.
• A willingness to learn new roles and expand responsibilities within the team.
  
  

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment
• Discretionary Bonus: Because your hard work deserves to be rewarded
• Pension Scheme: We've got your future covered
• Annual Salary Review: Your growth matters to us
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision
• Interest-Free Company Loan: We're here to support you
• Free On-Site Parking: Convenient and hassle-free
• Referral Bonus £750: Spread the word and earn some extra cash
• Care First Lifestyle Programme: Because your well-being matters
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered
• Electric Vehicle Charging Points at Work: Embrace sustainable transport
• Flexible Career Pathway
  
  

Why Join James Kemble (Uniserve Group)? This is an exciting opportunity to join a supportive and dynamic team within a leading logistics organisation. We offer a challenging yet rewarding environment where your contributions will be valued, and you'll have the chance to develop your skills and career within the Uniserve Group.